Greater Indianapolis
As an accomplished, dynamic, Sales, Operations, Business, Project, Quality, Safety and Technical Manager, I have had broad success achieving performance goals and driving continuous operational improvement. My ability to be an influential communicator has allowed me to become adept at building strong, productive relationships with customers, partners, leaders, prospects, vendors, and other stakeholders. Recognized as a strategic-minded, flexible leader, I have had success in project management, process improvements, and developing innovative solutions which balance costs while maximizing output and ensuring profitability. With my broad experience in financial and operational management, I have developed strengths in profit/loss, budgeting, forecasting, pricing, scheduling, labor and resource planning, goal setting, performance tracking, and more. My successful track record setting priorities, improving processes, and building, training, and developing cohesive, productive teams has given me the opportunity to create stronger, more efficient organizations. I am focused on integrity and service with a commitment to efficiency and collaborative leadership. TECHNOLOGY Microsoft Office Suite Power User (including Word, Excel, PowerPoint, Outlook), Quickbooks Pro, Axiom (Avista), Amtech, Kiwiplan, CRM Database Tools
With an emphasis on transitioning the team from Kampack to Delmarva, I was chosen to lead strategic account development and analytics for quality, health, safety, food safety, and environmental sectors. ★Create, maintain, and adjust sales budgets and rankings and monitor annual variance ★Analyze sales data to inform margin analysis and maintain margin performance ★Develop performance analytics for production efficiency ★Build and manage client relationships focused on customer service and positioning for growth ★Develop training programs and lead training for new and existing staff ★Lead company ISO and FSSC programs through implementation and outside audits Accomplishments ★Provided leadership for new plant start-up with management team colleagues ★Serviced company’s largest account
In an effort to streamline processes, I was charged with managing quality control measures and related staff of technicians for a corrugated packaging provider. ★Provided testing metrics to maintain the quality management system ★Processed customer complaints, credits, returns, and mill claims for incoming paper ★Led safety efforts including OSHA regulations and compliance, LOTO, and 5S ★Analyzed and applied analytics to identify process improvements to increase efficiency and communicated findings to management, quality, production, and shift teams in meetings ★Created data analysis and reporting models adopted at multiple locations within management partner’s portfolio ★Conducted new hire training for quality and safety and coordinated training schedule with production team to minimize operational loss Accomplishments ★Led 50% decrease in quality claims ★Boosted uptime 18% and output 22% in one year