Todd Edwards

Assistant Director of IT Support Automation at Georgia Southern University

Statesboro, Georgia, United States

About

I am a well rounded System Administrator with a diverse set of skills. I focus primarily on application administration, though I do have data center experience. I have a special interest in container technologies including Docker. I am currently working toward improving business processes at Georgia Southern by using container technology to improve efficiency, reduce resource usage overhead, and streamline the development process by enabling our development team to have more control over their own infrastructure. I am always looking for new ways to integrate our systems and automate processes so that we can focus more on creating solutions for our customers and less on managing and maintaining a software development environment.

Experience

  • Georgia Southern University (14 yrs)
    • Assistant Director of IT Support Automation
      Feb 2022 - Present · 4 yrs 6 mos

    • Enterprise System Administrator
      Aug 2019 - Feb 2022 · 2 yrs 7 mos

    • System Administrator, Lead
      Aug 2012 - Aug 2019 · 7 yrs 1 mo

      Consolidation Projects: Served as the representative for Business and Finance IT on several groups that provided recommendation to the executive leadership of Georgia Southern during the initial planning phases of consolidation. - Helped lead system consolidation of Blackboard Transact systems between both campuses of Georgia Southern. Recent Projects: 2015 - Led implementation of Watchguard body/vehicle camera systems for the Public Safety division of Georgia Southern University. This was the first body cam system implemented in the county and one of the first in the state for public universities. This was successfully expanded to the Armstrong State campus in 2017. 2017 - Created process for the University Book Store using Python and Docker to import orders directly into the UPS Worldship program so that labels could be printed directly from the software without needing to manually enter all customer information for each order. This process has saved hundreds of man-hours since implementation. Current Role: - Manage and maintain Windows Server (2008R2/2012R2/2016) and RHEL(6/7) environment comprised of over 140 different systems that provide services for a diverse range of line-of-business applications. - DB administration: - MSSQL - Oracle - Postgresql - MySQL - Project Management - Implemented server automation processes utilizing SaltStack - Developed automated build system using Jenkins CI to monitor for changes in the local Git repository, build Docker containers for applications, and then deploy to a test environment without intervention.

  • Partner / Developer / Systems Lead at Paradox Software Solutions
    Dec 2018 - Present · 7 yrs 8 mos

  • Information Technology Specialist at US Army
    Aug 2006 - Jul 2012 · 6 yrs

    IT Specialist versed in many fields including LAN/WAN support, Cisco hardware and software, network security, handling of classified information, and satellite-based communications. - InactiveU.S. government security clearance (Secret) - Over six years of experience in field of Information Technology - Extensive knowledge of Windows Server 2003/XP/Vista/7 and Microsoft Office Suite - Security+ Certified - Hands-on experience with Cisco switches, routers, and VOIP telephony

  • Tier 1 Technical Support/Supervisor at Cox Communications
    Feb 2004 - Apr 2006 · 2 yrs 3 mos

    - Provided Tier 1 technical support for Cox internet customers - Promoted to supervisor position within one year of hire - Trained employees on proper technical and quality control procedures