Netherlands
I am down to earth and very committed to my work. I am professional and friendly and I love helping others. I come from a very international background, highly personable and easy to get along with. Fluent in English as well as intermediate/advanced conversation in Dutch and German. Core Competencies: Basic level computer programming, IT support, PC hardware maintenance, presentation skills, communication skills, entrepreneurial spirit. Only billingual jobs please!!
Project Management
IT technician
⦁ Diagnosing hardware issues for windows laptops, tablets, desktops, All in one workstations, chrome books, and KFC EPoS cash registers. ⦁ Replacing and or repairing faulty hardware components. ⦁ Installation of windows and various software via manufacturer authorised preloads. ⦁ Hardware testing and benchmarking. ⦁ Communication and escalation with clients and partners. ⦁ Diagnosing software and or operating system issues. ⦁ Health and safety in the workshop and warehouse. ⦁ Quality assurance. ⦁ Billing and sales. ⦁ Soldering.
⦁ Maintaining appropriate customer support and satisfaction in coordination with Lenovo complaints. ⦁ Diagnosing hardware issues with Lenovo tablets, laptops, workstations and smart diplays. ⦁ Orginising collection of devices for hardware repair in coordination with UPS. Instruction for repair in coordination with hammersbach and Flex repairs UK. ⦁ Diagnosis of software related issues. ⦁ Maintenance of windows os and android operating systems via remote support. (help desk). ⦁ Coordination of compensation and resolutions. ⦁ Coordination and communications with other Lenovo partners. ⦁ Extensive training in regards to GDPR policy. ⦁ Consultation in regards to new company policy.