Accra, Greater Accra Region, Ghana
Development finance and central banking professional with over 10 years of experience spanning financial inclusion policy, digital payment systems, fintech innovation, and financial sector regulation. Currently working within the Payment Systems Department of the Bank of Ghana, supporting initiatives relating to financial inclusion, payment systems governance, digital finance, and regulatory policy development. My work focuses on the intersection of financial innovation, regulation, payment systems, remittances, and inclusive economic development with growing interests in AI governance in finance, cross-border payments, SupTech, and digital financial ecosystems. I have participated in international policy and capacity-building programmes with institutions including the IMF, AFI, New York Fed, and Tsinghua University PBC School of Finance. Currently pursuing a Doctor of Business Administration (DBA), with research focused on coopetition strategy, fintech payment systems adoption, and bank performance in Ghana. Let’s connect if you’re working in digital finance, public policy, or central banking across Africa.
-Develop and support regulatory policies and programmes that advance Ghana’s financial inclusion agenda. -Coordinate engagements with local and international stakeholders on financial inclusion and digital finance initiatives. -Support financial inclusion data collection, research, and policy-driven surveys to inform evidence-based decision-making. -Evaluate fintech and digital financial service proposals aimed at improving access, affordability, and quality of financial services. -Coordinate technical working groups and stakeholder engagements under the Payment Systems Advisory Committee (PSAC). -Manage reporting on global financial inclusion commitments through international policy platforms including AFI. -Support departmental initiatives relating to digital payments, innovation policy, and financial literacy. -Support the assessment and registration of payment service providers and international money transfer operators (IMTOs), including reviews of governance, risk management, compliance, and operational readiness requirements. Contributed to the successful planning and execution of the AFI African Financial Inclusion Policy Initiative (AfPI) meetings hosted in Accra in 2025.
- Authorized new digital payment products and services. - Contributed to regulatory reforms and industry engagement for innovation and compliance.
- Conducted risk assessments of payment systems and service providers. - Developed reports aligned with PFMI standards to inform central bank oversight.
- Delivered end-to-end customer service, from onboarding to account management, ensuring a seamless banking experience across personal and SME segments. - Processed domestic and international fund transfers, fixed deposits, and Treasury Bill requests in collaboration with Treasury and Trade Services teams. - Ensured strict compliance with KYC, AML, and regulatory procedures, contributing to risk mitigation and operational integrity. - Handled inquiries on account statements, investment products, and transaction discrepancies with professionalism and efficiency. - Maintained detailed daily reports, performed account reconciliations, and supported branch audit readiness through thorough documentation and call-over procedures.
- Managed and updated insurance documentation for loan and mortgage facilities, ensuring all client policies met regulatory and institutional requirements. - Reconciled insurance premium accounts across multiple branches, supporting accurate financial reporting and compliance. - Coordinated annual renewals of life insurance policies tied to loan portfolios, maintaining policy validity and client coverage. - Provided frontline support to clients on insurance-related queries, offering expert advice and assistance during policy initiation and renewal. - Liaised with internal teams and external insurance providers to resolve discrepancies and streamline policy administration.
- Supported budgeting, supplier payments, and cost control activities across resort departments. - Assisted with daily revenue tracking and monthly financial reporting. - Contributed to procurement and vendor negotiations for improved cost efficiency.
- Managed credit allocations and debt recovery for key aviation clients. - Reconciled complex account statements and resolved invoicing discrepancies. - Negotiated payment terms and followed up on outstanding receivables to improve cash flow.