Tobias Knapp

Head of Growth & Conversion Optimization

Berlin, Berlin, Germany

About

Optimistic and self-motivated person with a proven hands-on attitude and the ability to fully commit to business objectives and team results. Often described as goal-oriented and "tackling" from team and superiors. KPI-driven above all else with a strong preference for lean A/B testing. Started shaping the Affinitas platforms basically from day 1. In the end responsible for 3 departments (product, product design and CRM) with a total staff of up to 20 and up to 12 direct reports, also member of the Affinitas Project Council, a monthly strategy steering board including only C- and VP level.

Experience

  • audibene (10 yrs 9 mos)
    • Head of Growth & Conversion Rate Optimization
      Jun 2023 - Present · 3 yrs 1 mo

    • Head of Data Products
      Jul 2020 - Sep 2023 · 3 yrs 3 mos

      Leveraging data to improve our business.

    • Head of Global Product Optimization
      Jan 2018 - Jul 2020 · 2 yrs 7 mos

  • Affinitas GmbH (Berlin)
    • Vice President Product Matchmaking Platforms
      Mar 2014 - Jul 2015 · 1 yr 5 mos

      Heading Product Development, CRM and Product Design departments by directly managing a team of 10 product managers incl. one design- and CRM dept. lead. Being responsible for 16-20 staff members in total Responsible for international product development and strategy for web, mobile, payment services and internal tools Responsible for CRO, CRM- and pricing-strategy to increase revenues and overall platform engagement Achievements: Streamlining of strategic development by implementing a synchronized roadmap of all product sub-departments, defining a product vision to create a clear view on priorities and set up a resource planning module to eliminate 'bottleneck'-situations. Full international platform redesign to increase UX and maintain state of the art interfaces.

    • Head of Product Matchmaking Platforms
      Apr 2013 - Mar 2014 · 1 yr

      Heading Product Development and Product Design department by directly managing a team of 6 product managers incl. one design dept. lead. Being responsible for 11-15 staff members in total Responsible for international product development and strategy for web, mobile, payment services, CRO and internal tools. Achievements: Multiple country-launches, rebrandings and launches of additional brands in countries where Affintitas was already present Increase in efficiency in planning and processing of country launches by implementing a template system, and a vast improvement of revenues per lead by testing and implementing new features and paywall configurations.

    • Head of 'Front-end' Product Matchmaking Platforms
      Sep 2012 - Apr 2013 · 8 mos

      Heading Product Department for user-facing development by directly managing a team of 4-6 product managers. Responsible for international product development for web, mobile, SEO- andlanding-pages. Achievements: Implementation of Kanban in SEO- and landing pages development to process market requirements quicker, reduce time to market and increase progress-visibility. I also increased registration-to-lead conversion by 120% by testing and implementing new landing page-designs.

  • Product Management Intern at Affinitas GmbH
    Sep 2009 - Jan 2010 · 5 mos

    Specification and Quality Assurance of features for web development and matchmaking algorithm Achievements: Automation of matchmaking QA by creating macro-based Excel file