Paderborn, North Rhine-Westphalia, Germany
• Solution Management from early demand to realization stage • Proposal Management
Managing Team for large proposals
Executive Architect for key account
• Responsibility for Global Managed Service Retail • Growing and innovating MS Retail Portfolio • Solution Design Review for strategic and global deals • Alignment with Delivery centers
• Design end-to-end Solution Design for global Retail customers • Align customer demands with portfolio and production teams • Lead customer engagement • Create contractual documents and customer negotiations • Bid Management and Solution Design for major Managed Service customer of Wincor Nixdorf
• Responsible for ITSM processes for IT infrastructure services • Responsible for IT infrastructure portfolio • Budget responsibility for IT Service Management Team und internal Service Desk Services
• Technical team lead of all internal Service Level Manager located in Singapore, Paderborn und Austin/TX • Project Controlling of all IT infrastructure projects
• Project Management: Set-up data center Asia in the regional hub Singapore • Insourcing of IT services from external provider • Set up new IT infrastructure for all subsidiaries in Asia Pacific