Greater Minneapolis-St. Paul Area
Proven leader in engineering, analytics, project mgmt., and strategy in the transportation, logistics, and retail industry with demonstrated success in operations and corporate environments. Known as a strategist, innovator, effective decision maker, and servant leader that builds successful teams to drive business performance. Expert in relationship management, problem solving, enhancing quality, and improving the guest experience.
Lead a group of team leaders, strategic analysts, and data science professionals to design, build, and maintain data tools that help Wellmark deliver strategic, efficient, and reliable services. Work closely with operations leadership to identify critical information needs, convert data into valuable decision-making tools, and conduct root cause analysis to identify areas for improvement. Partner in the strategy development process through disciplined problem-solving and development of executable business cases.
Develop and execute the BI & Analytics vision and strategic roadmap ensuring alignment across the organization. Create and automate reporting and insights at scale that informs and influences business decisions for Target Service Centers. Collaborate with Data Product and Data Science teams to democratize data and insights to deliver self-service tools to enable quicker decisioning.
Develop & deliver service strategies which support all Last Mile initiatives and carrier performance for Target. Accountable for the strategic vision, ensuring the effective implementation of new store Last Mile capabilities and providing differentiated guest service support by enhancing Transportation Command Center capabilities.
Led network engineering, operations support, program implementation, and developing of strategic initiatives for the FedEx Office Same-Day-City transportation business and Pick-up & Delivery functions that serve our print business. Additionally, partnered with Sales and Business Solutions by providing resource engineering & cost analysis for pricing purposes. Responsible for developing strategies and initiatives that drove growth while continually improving On-time service and overall customer experience.
Lead a small group of highly skilled professionals and to support the development and execution of FedEx Corp. strategies by leading collaborative operations initiatives between FedEx operating units. Act as conduit to utilize & engage Operations Research resources to develop innovative solutions and tools to help drive cost improvements. Analyze and research new operational methods, technologies, and validate synergistic opportunities to support Chairman directives.
Support the development and execution of FedEx Corporation strategies by leading collaborative operations initiatives between FedEx operating units. Analyze and research new operational methods and technologies to drive service improvements and cost reduction.
Responsible for performance of District Station Operations and Engineering. Fully accountable for attaining operational, productivity, and service goals in 14 geographically dispersed facilities. Continuous financial improvement through efficient planning, budgeting, process improvements, and tightening of expenditures within the District. Coordinated and approved resources to meet volume and productivity goals.
Engineered dock layouts to streamline and balance package-flow through the distribution facility. Prepared engineering, manning,, and contingency plans to run productive and successful operations by utilizing “productivity-by-position” for 450+ employees. Proposed and implemented building improvements, upgrades, and equipment purchases for overall facility efficiency and capacity.