Wuppertal, North Rhine-Westphalia, Germany
With over 14 years of experience in retail operations and leadership, I’ve built my career across internationally recognized brands including TeamSport, MAMMUT Sports Group, and Peek & Cloppenburg. Currently, I serve as Operations Director at TeamSport Indoor Karting, overseeing five locations in Germany and the Netherlands. My core responsibilities include performance management, leadership development, cost control, and strategic growth initiatives. In this role, I am responsible for optimizing daily operations, driving revenue performance, managing KPIs, and ensuring profitability across multiple sites. I lead and develop multi-site teams, implement company-wide operational standards, oversee budget and P&L ownership at each location, and support ongoing business development initiatives. Additionally, I collaborate closely with cross-functional departments, roll out strategic projects, support expansion efforts, and proactively address facility and lease-related challenges while ensuring an excellent customer experience. In addition, I assess real estate opportunities, liaise with landlords, and evaluate site performance potential for both new openings and acquisitions. At MAMMUT Sports Group, I advanced rapidly from Retail Area Manager to Retail Manager EMEA, leading 11 stores in Germany and Switzerland, managing franchise partnerships across four countries, and taking ownership of budgeting, reporting, and store development. This progression reflects my ability to adapt quickly, deliver results, and take on increasing responsibility. I’m passionate about leading people, developing talent, and continuously optimizing retail operations to drive sustainable growth. With a strong focus on people development, hands-on leadership, and business performance, I strive for continuous improvement and long-term success. My analytical mindset, strategic thinking, and proactive approach make me a valuable asset to any (retail) organization.
Leading and supporting General Managers across multiple international locations Driving operational excellence and process efficiency in a cross-cultural environment Managing expansion planning, including new site launches and integration Collaborating closely with central departments (HR, Marketing, Finance, Sales) to align business goals Ensuring compliance with all regulatory, safety, and brand standards Building a performance-driven, people-first culture within all locations
Deputy Head of Retail Strategic and operational lead for up to 11 Stores and their respective Area and Store Managers in Germany and Switzerland Annual budget and cost planning Creating reports for upper management Project lead for several store openings and closings Direct point of contact for 12 franchise customers in DE/AT/FR/CH
Leading up to 11 Stores and their respective Area and Store Mangers in Germany and Switzerland
Operational and financial responsibility for 5 stores, setting up and monitoring store KPI´s and budget Leader, coach and mentor for all Store Managers and teams Sparringspartner for all stakeholders from the head office Recruiting and hiring new store employees including Store Managers Providing training and development for staff Ensuring quality consistency