Tobias Gatterer

Senior Customer Success Manager bei MongoDB

Barcelona, Catalonia, Spain

About

Experience

  • MongoDB (Barcelona, Cataluña, Spanien)
    • Senior Customer Success Manager
      Feb 2024 - Present · 2 yrs 5 mos

    • Customer Success Manager
      Apr 2022 - Feb 2024 · 1 yr 11 mos

  • Pinterest (Dublin City, Grafschaft Dublin, Irland)
    • SMB Senior Agency Account Manager | DACH |
      Jul 2021 - Apr 2022 · 10 mos

      • Working & Managing the Top 75 Clients within our team portfolio • Committee member to improve client management & internal processes • Proactively involved in the recruitment process of new team members • Training fellow colleagues on Partner Management & workflow process • Highly confident with Management presentations & supporting key stakeholders

    • SMB Partner Manager | DACH |
      Jan 2021 - Jul 2021 · 7 mos

      • Small & Medium Business Consultancy in Pinterest Advertising • Online Marketing Campaign Strategy Development & Optimization • Working % managing a BOB of 1000+ clients with a value up to 2 million • Prospecting & closing new clients & exceeded sales target by 160% in Q1 • Increased in customer base from 1000 to 1500 already in Q2

  • Marketingassistent at Therapieinstitut Dr. Gehmacher GmbH
    May 2020 - Aug 2020 · 4 mos

    • Online & Offline Marketing • Cold calls in different company branches • Working with editorial teams & magazines • Online appearance on Instagram & Facebook • Google SEO company profile

  • Communication Manager at Angles90 - The first dynamic training grips worldwide
    Dec 2018 - Nov 2019 · 1 yr

    • Responsible for commmunications of a new start-up company • Business Development growing Customer base to over 5000 & direct support • B2B & B2C Communication & Marketing Strategies • Online Marketing (Facebook, Instagram, YouTube) • Organizing the supply & delivery chain & multitasking in different platforms

  • BMW Group (München, Bayern, Deutschland)
    • Junior Project Manager
      Nov 2017 - Aug 2018 · 10 mos

      Junior Project & Quality Manager • First contact for the Affordability Tool & Electric Drive Project for BMW • Synchronisation & scheduling of components in the Electronic Construction Kit • Management of EA Board meetings • Helped to create a higher employment rate by 50+ people • Personal Assistant of different project leaders (Department EA-4-B)

    • Project Management Intern
      May 2017 - Nov 2017 · 7 mos

      • Working within the German Electric Drive Project • Analysis & simulations for the Affordability Tool Project • Measuring the requirements for fleet electrification within EA Departments • Individual assistance of Project Managers in organizational tasks • Testing & streamlining first electric Mini for product delivery