Berlin, Berlin, Germany
Currently: -Product Owner for HR Knowledge Management with ServiceNow -Product Owner for Now Assist, Agentic Workflows and AI Agents in ServiceNow HRSD Previously: Over 30 years in HR IT-Projects of different kinds, sizes and various roles e.g.: -Implementations of SAP HCM, SAP EIC, MS Dynamics CRM, MS SharePoint, E-Filing Solutions -Rollout of Telephony Solutions, Live-Chat, Knowledge Data Bases, Campaign Management for HR Helpdesks -Conception, training and rollout of several ESS/MSS-workflows across all HR Disciplines -Implementation of scan solutions for incoming paper-mail and outbound distribution of HR Documents -Contribution in process bundling and automation activities within HR e.g. for payroll, admin, pension services, temporary workers and HR Service Desks -Transformation of HR-applications to mobile usage on both company managed and personal mobile devices -Global Product Owner for CARL - the digital People Assistant (featured by IBM Watson Assistant), brought to 60 countries
Workstream Lead for ServiceNow HR Knowledge Management and AI
Global Application-Owner for HR IT-solutions CARL, oHRSP, UWL International implementations and Rollout to more than 50 countries Project Lead for several internal inititiatives Workstream Lead for HR Knowledge Management with ServiceNow