Tor Magnus Anfinsen

Global Support Engineer @ Kongsberg Precision Cutting Systems | Technical Training, Customer Support

Kongsberg, Viken, Norway

About

I currently work as a Second Line Global Support Engineer, a link between R&D and the service organization - solving complex technical challenges and ensuring effective feedback from the customer market into the development environment. I am a results-oriented technologist with over 20 years of experience in high-tech industries, including aerospace, offshore and advanced industrial manufacturing. With strong system understanding and broad technical insight, I have built and led multidisciplinary teams, driven continuous improvement processes and created high customer value through structured problem solving and holistic thinking. I have a strong commitment to innovation and development, and a proven ability to combine in-depth technical knowledge with operational and relationship-oriented leadership. I am motivated by seeing people succeed, and create results through collaboration, method improvement and professional enthusiasm. My background in both start-up environments and global corporations gives me a robust perspective and high adaptability in the face of change and complexity.

Experience

  • Global Support Engineer at Kongsberg Precision Cutting Systems
    Apr 2021 - Present · 5 yrs 4 mos

    (Company old name was ESKO Graphics Kongsberg AS) In my role as a Global Support Engineer at Kongsberg Precision Cutting Systems, I have been instrumental in providing second line support to address critical customer issues, developing and delivering technical training to internal teams and distributors, and translating customer feedback into actionable insights for product and quality improvements.

  • Chairman of the Board at Kongsberg i Våre Hjerter
    Oct 2019 - Present · 6 yrs 10 mos

    Founded the voluntary organization Kongsberg in Our Hearts together with fiery Geir Loe Winsrygg in 2019. Kongsberg in our hearts carry out and synchronize voluntary work to preserve or make available Kongsberg's cultural heritage in collaboration with Stats Skog and Kongsberg Municipality. Has been awarded the Volunteer Award and the Development Award in Kongsberg.

  • Manager at Tema Innovasjon AS
    Aug 2009 - Aug 2024 · 15 yrs 1 mo

    Tema Innovasjon worked with the development and sale of solutions within photography, computer games and applications, as well as the sale of consultancy services, photography, images and other products/services, which naturally go together with this. The company consists of two departments: Tema Foto and Tema Rådgiving. The company's aim is to develop as a leading company in photography, consultancy and innovation in Kongsberg. Tema Innovasjon AS History: • 2009 - 2014 Tema Foto - Fototjenester. • 2014 - 2016 Tema Foto og Rådgivning - Foto og rådginingstjenester. • 2016 - 2024 Tema Innovasjon AS

  • Global Support Engineer, ESKO at Danaher Corporation at Esko
    Oct 2016 - Apr 2021 · 4 yrs 7 mos

    In my role as a Global Support Engineer at Danaher Corporation, I provided critical second line support, conducted training for 1st line organization and distributors, and facilitated communication between customers and R&D for product improvements. • Resolved critical issues efficiently • Conducted training sessions for product maintenance • Translated customer feedback for product enhancements

  • Kogsberg Maritime ()
    • QA Manager, Offshore
      Aug 2010 - Nov 2014 · 4 yrs 4 mos

      In my role as QA Manager at Kongsberg Maritime Offshore, I was responsible for building a quality department, implementing a Continual Improvement Project model, and developing a mandatory Quality Assurance training program. I successfully improved incident handling towards external customers, ensuring high-quality standards across the division. Main achievements: • Building a quality department within Kongsberg Maritime Offshore division with 5 employees. • Ensure Employees got the relevant competence for the delegated tasks and responsibility they had, by mapping their competence towards needed competence. • Implemented Continual Improvement Project model based on Theory of Constraints, Lean and Six Sigma. Also now implemented in Kongsberg Groupe. • Implemented mandatory Quality Assurance training program to ensure Quality Assurance and Quality Control role and knowledge for all leaders, project leaders, employee responsible and product responsible in the company. Also now implemented in all KM global. • Implemented Corrective Action Board within KMO where management are represented. • Improved Incident handling towards external customers.

    • Safety & Reliability Engineer, Quality Management
      May 2009 - Aug 2010 · 1 yr 4 mos

      • Implemented 8D analysis and FMECA analysis for development projects. • Developed Grounding philosophy to enhance safety and reliability. • Conducted ISO 17894 assessment for KM implementation at Kongsberg Maritime.