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Hi, I'm Tyler - During my 11+ years at PwC, I've developed enterprise transformation capabilities that have delivered cost savings and revenue growth for both internal teams and Fortune 500 clients. I'm passionate about leading digital transformation and operational excellence initiatives that produce measurable results. My leadership style is grounded in empathy and vulnerability, creating psychological safety and a sense of belonging where teams thrive. I believe in coaching through human connection, actively seeking feedback, and fostering environments where people feel empowered. My journey began in direct mail marketing, where I first discovered my love for using data analytics and process automation to solve complex business challenges. This foundation led me to PwC, where I evolved from individual contributor to Director of Digital Assurance and Transparency, building and scaling enterprise-wide transformation initiatives that consistently deliver both cost savings and revenue growth. What I Bring: 🚀 Proven Innovation Leadership | Built a 12-person center of excellence focused on SAP and Oracle system transformations, achieving 250% adoption growth and generating $5M in new revenue through strategic change management and technology enablement. ⚡ Intelligent Automation Delivery | Led machine learning and process automation initiatives that eliminated 1,200+ manual hours across 11 projects, saving $150K in labor costs while accelerating digital transformation timelines. 📊 Data-Driven Culture Building | Designed governance frameworks and standardized reporting solutions that improved compliance by 40% and reduced risk by 30%, fostering continuous improvement across cross-functional teams. I thrive in environments where strategic vision meets operational execution where I can align people, process, and technology to create sustainable, scalable transformation capabilities. My sweet spot is building analytics-driven solutions that not only solve immediate challenges but establish frameworks for long-term organizational excellence. Ready to discuss how I can drive transformation initiatives at your organization? 📧 Email: [email protected] 💼 Connect: Send me a DM here on LinkedIn
In my role as a Director, I led transformation assessments focused on large-scale ERP implementations, change management, and team development. I built and managed a 12-person center of excellence focused on SAP and Oracle system transformations. This team achieved 250% adoption growth and generated $5 million in new revenue by driving strategic enablement and deploying scalable best practices. I directed over 15 transformation assessments for Fortune 1000 clients, offering executive-level guidance on data migration, risk mitigation, and governance strategy across multiple industries. I also partnered with internal teams to design and implement a standardized assessment methodology. This approach improved accuracy, reduced project costs, and supported more consistent, effective decision-making across the firm. In addition to leading delivery teams, I managed a group of 10 staff and actively served as a mentor and career coach. I supported professional development efforts and helped build a culture of growth, accountability, and innovation.
As a Senior Manager, I focused on scaling innovation, improving operations, and driving people-focused transformation. I led a pilot program with 10 internal teams to roll out a new automation tool for tracking revenue and payments—an initiative that accelerated adoption and saved an average of $50K per client. For an education-sector client, I conducted a cross-functional responsible AI assessment that resulted in 16 actionable recommendations. These were implemented by executive leadership to reduce risk by 30% and improve regulatory compliance by 40%. Internally, I oversaw staff operations for the Northeast region, using a custom Tableau dashboard to track key business metrics, including budgets and workload. This helped improve revenue insights and maintain a 90% average staff utilization rate. Passionate about talent development, I recruited and onboarded 15 professionals over seven years and launched a mentorship program that increased team retention by 40%.
As a Manager at PwC, I led cross-functional teams and strategic initiatives that advanced how we delivered value to clients and developed talent internally. I supervised a team of 18 domestic and offshore analysts in designing technology-enabled risk assessment procedures for a recurring portfolio of 100+ clients, driving quality and efficiency across engagements. To streamline operations, I facilitated annual workshops across 20 engagement teams, identifying automation opportunities that eliminated manual processes and saved over 2,000 hours each year. I also led the development of a unified Tableau dashboard for an education sector client, consolidating seven siloed reporting systems into one streamlined view for 20+ executive stakeholders. In addition to client work, I was passionate about capability-building. I facilitated bi-annual workshops to train over 100 staff in both technical and soft skills, helping new joiners ramp up quickly and confidently. I also played a key role in talent acquisition by coordinating campus recruiting efforts for nine universities and conducting over 50 interviews to help shape the future of the Northeast region’s team.
During my time at PwC from Associate through Senior Associate, I focused on helping clients and internal teams embrace analytics, automation, and technology to drive better decisions and stronger outcomes. I led consulting projects that reduced reporting time by 60% for a project management office, improved compliance across 200+ focus areas, and enabled a $175K recovery through a Tableau dashboard that simplified complex data reviews. I helped expand automation services in my practice area by 35%, generating over $500K in new annual revenue and onboarding 10 new clients. I also partnered with the insurance sector leadership team to build Qlik dashboards that improved data visualization and reduced risk assessment time by 30%. Additionally, I created automated scripts to detect unusual financial transactions and strengthen fraud detection through data-driven pattern analysis.
Focus Mailing is a full-service B2B provider specializing in direct mail, fulfillment, and marketing logistics. Based in Danbury, Connecticut, the company offers services including mailing, drop shipping, warehousing, inventory management, and data processing to clients ranging from local organizations to national institutions. As a manager, I led company-wide IT strategy and operations aligning technology solutions with evolving business needs. Oversaw infrastructure planning, system maintenance, and deployment of new hardware and software to support business growth. Championed employee enablement through hands-on training and change management for new tools and processes. Designed and implemented custom database solutions to improve operational efficiency and data management. Key Achievements: • Directed a successful migration from a legacy email system to a cloud-based platform, improving reliability and scalability • Authored and rolled out the organization’s first acceptable use policy for technology • Drove business process innovation by integrating custom-built information systems across departments