Tilak K B.

About

Experienced Storage professional with expertise in various technologies used in NAS, SAN environments. Expertise in networking, client services and communication, Storage Optimization, Bio Medical Sales and Service, and management skills for 22+ years. A co-author/technical writer for Redbooks on Storage Technologies. IBM Certified XIV Administrator (CXA) Cisco Certified Network Associate (CCNA) Microsoft Certified Systems Engineer (MCSE) Network Appliance Certified Professional (NACP) Network Appliance Certified Associate (NACA) Medical Electronics HNTCertificate Govt of India Institute for Electronics and Process Instrumentation IBM Recognized Teacher/ Educator

Experience

• Software Development (L3) Engineer at IBM
  Dec 2010 - Present · 15 yrs 7 mos

  Technology Introduction, Pre-Sales Support, Post Sales Support, Product Escalations, Patch Building and release (Sustaining Engineering), Boot Camps to Impart Product Knowledge to Teams, Technical Documentation.

• Sr. Storage Support Engineer at NetApp
  2001 - 2009 · 8 yrs

  Product Support, NetApp Filers, Data ONTAP Software, Escalations, Technical Documentation.

• Storage and Backup Administrator at Managed Storage International Inc. Broomfield, CO (StorageTek spin off sister company) Consultant
  Aug 2000 - Mar 2001 · 8 mos

  Storage Support, Tape Backups, StorageTek Libraries HW support, Veritas NetBackup SW, Script for Job Automation.

• Systems Administrator at Shell Consultancy Services
  May 1998 - May 2000 · 2 yrs 1 mo

  IT Consultancy and Technical Services Provider for Windows Systems Administration.

• Branch Manager & Senior Field Service Engineer at Healthware - Instruments & Machines Inc. - CDR Medical Industries
  Apr 1993 - Apr 1998 · 5 yrs 1 mo

  Field Sales and Service Engineer for Space Labs Patient Care Monitoring Systems, Blanco Med and Dr Mach OR Equipment, Pfizer Diathermy, CibaCorning Blood Gas Analyzers, X-Ray Machines, Pulse Oxymeters, Ultrasound scanners, EKG Machines, Ventilators, etc