Kolkata, West Bengal, India
MBA with more than 10 years of work experience in Facility Management & services, vendor Management, Procurement & commercial operations, and many more. A dynamic go-getter with multi–tasking abilities in driving team efforts towards achievement of organizational goals.Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals.
About With over 15 years of experience in Facility Management, Corporate Real Estate, and Workplace Operations, I specialize in creating safe, efficient, and high-performing work environments that support business growth and enhance employee experience. Throughout my career, I have managed end-to-end facility operations, corporate real estate, office fit-outs, lease administration, vendor and contract management, workplace services, budgeting, EHS compliance, and business continuity across the IT, technology, and automotive sectors. At Hyland Software Solutions, I have successfully led office expansion and workplace improvement projects while maintaining high operational standards. I am proud to have achieved 100% compliance in Fire Safety Audits, earning the NIL Observation Trophy for three consecutive audit cycles, and to have coordinated successful NSG emergency preparedness drills. My core strengths include: ✔ Facility & Workplace Operations ✔ Corporate Real Estate & Lease Management ✔ Vendor & Contract Management ✔ Project & Office Fit-out Management ✔ EHS & Fire Safety Compliance ✔ Budget & Cost Optimization ✔ Workplace Experience ✔ Stakeholder & Team Management I enjoy working with cross-functional teams, building strong vendor partnerships, and delivering workplace solutions that improve operational efficiency and employee satisfaction. I am always open to connecting with professionals in Facility Management, Corporate Real Estate, Workplace Services, and Operations. Feel free to connect or reach out to discuss opportunities, industry trends, or collaboration.
( orange Business Services India Technology Ltd )(Aug 07(2015)-TILL DATE ), ( Administration) Facilities Management Provide efficient support on day to day Facilities Management activities at site Proper coordination and verification of FM and other services provided by vendors Coordination with LL’s team as and when required Proper coordination with concerned functions for vendor selection and payments in scheduled time Safety and Security services, AMCs of utilities. Management of pantry & Cafeteria services Management of local travel and accommodation services Management of Stationery and courier services Management of Telecom and cellular services Provide monthly forecast of expenses Submission of monthly MMR report, cost tracker and seat allocation updates on defined date Carparking Management AMC renewal in coordination with Sourcing and REFM. Customer Satisfaction Efficient handling of customer queries, grievances and timely resolution. Timely escalation of critical issues. Maintain log of all complaints status and improve customer satisfaction levels Efficient engagement with site staff and create awareness on REFM guidelines. Ensure effective implementation of REFM procedures and guidelines BI-Monthly Review call with Key managers for facilities related update and circulation of MOM. Employee Health & Safety Efficiently support and implement EHS measures at site Quaterly / yearly mock drill and training to be conducted for site team. Finance activity Should support logistic operations like material movement Should be able to pass necessary entries in relation to logistic/inventory operations Should handle petty cash operations ( Oracle entries / and other support ) Should support AP/AR team in bill booking / AR entries. Should support AR team in collections Should support treasury operation ( bank visit etc )
1. Looking after the end to end recruitment process of the team. 2. Performing joining formalities for the new joinees. 3. Conducting induction process for the new joinees. 4. Preparing training schedule and training programmes for the new joinees and existing employees. 5. Coordinating training programme & assisting in evaluation of training feedback. 6. Performing continuous review programme, identifying training needs for the employees and facilitating training according to the needs. 7. Monthly performance appraisal for the team. 8. Handling grievances of the employees. 9. Maintaining and tracking attendance for the sales team. 10. Preparing time-sheet and attendance statement for the sales team. 11. Conducting employee refreshment activities & employee engagement activities. 12. Keeping the work culture transparent and motivate the employees to maintain a healthy environment in the organization 13. Complying the statutory norms filling up forms for PF and ESIC for the new joiners and keeping a track on the eligibility of the existing employees and complete the formalities for them