Tirtha Chatterjee

Practice Architect

Canada

About

• Working on onshore/ offshore model for IT infrastructure projects. • Experience on Delivery / Project Management for IT Infrastructure engagements. • Hands on experience in IT Project transitions. • Strong experience in Sun Solaris and Red Hat Linux administration as well as sysadmin knowledge on AIX , VMWare and AWS • In-depth knowledge of Linux OS architecture, kernel and OS Upgrades. • Strong experience in Incident and Problem Management process including RCA (Root Cause Analysis) with various hardware and software vendors. • Team management and workload management within the team. • Strong communication, collaboration & team building skills with deftness in training and supporting end users as well as developing technical staff to achieve performance objectives. • Experience in IT infrastructure support that includes Operations, Project and Issues management. Managing of day to day issues and escalation from various teams.

Experience

  • Practice Architect at TEKsystems
    Dec 2021 - Present · 4 yrs 7 mos

  • Cognizant (12 yrs)
    • Manager (Service Delivery)
      Sep 2019 - Dec 2021 · 2 yrs 4 mos

    • Manager (Service Delivery)
      Jan 2010 - Aug 2019 · 9 yrs 8 mos

  • Associate at UBS
    Aug 2007 - Dec 2009 · 2 yrs 5 mos

  • Subject Matter Expert at Mahindra Satyam BPO
    Nov 2005 - Jul 2007 · 1 yr 9 mos

  • Associate at Wipro
    Aug 2004 - Nov 2005 · 1 yr 4 mos