Washington DC-Baltimore Area
Tinglong Dai is the Bernard T. Ferrari Professor at the Johns Hopkins Carey Business School, where he specializes in Operations Management and Business Analytics. He also holds faculty appointments at the Johns Hopkins Data Science and AI Institute and the School of Nursing. He is a member of the Johns Hopkins University Council and serves on the leadership team of the Hopkins Business of Health Initiative. In addition, he co-leads the University’s Bloomberg Distinguished Professorship Cluster on Global Advances in Medical Artificial Intelligence. As co-chair of the Johns Hopkins Workgroup on AI and Healthcare, his current work focuses on integrating AI into clinical workflows and improving productivity, access, and equity in healthcare delivery. He joined Carey in 2013 after earning a PhD in Operations Management and Robotics from Carnegie Mellon University. A renowned expert in AI, supply chains, and healthcare analytics, Professor Dai has been quoted hundreds of times in the media, including AP, Bloomberg, CNN, Fortune, The New York Times, NPR, USA Today, The Wall Street Journal, and The Washington Post, and has appeared on BBC News, CNBC, PBS NewsHour, Sky News, and ZDF. In 2021, he was named one of the World’s Best 40 Under 40 Business School Professors by Poets & Quants. His insights influence policy debates and inform U.S. national strategies and congressional legislation. His research spans healthcare operations, human–AI interaction, global supply chains, and the marketing–operations interface. His work has been published in leading journals such as Management Science, M&SOM, Marketing Science, Operations Research, Journal of Marketing Research, NEJM AI, and npj Digital Medicine, and has been recognized with the Johns Hopkins Discovery Award, INFORMS Public Sector Operations Research Best Paper Award, POMS Best Healthcare Paper Award, and the Wickham Skinner Early Career Award (Runner-Up). He serves as Associate Editor for Management Science, M&SOM, npj Digital Medicine, Service Science, Health Care Management Science, and Naval Research Logistics; sits on the Editorial Board of Marketing Science; and is Senior Editor for the INFORMS Journal on Data Science and Production and Operations Management. In 2023, he was elected Vice President of Marketing, Communications, and Outreach for INFORMS. He co-chairs the Johns Hopkins Symposium on Healthcare Operations, co-edited the Handbook of Healthcare Analytics (Wiley, 2018), and is currently co-editing AI in Supply Chains: Perspectives from Global Thought Leaders.