Greater Chicago Area
Consulting leader specializing in business transformation, process excellence, and change management, delivering growth margin improvement across consumer products, food, industrial electronics, and industrial supply sectors. Brings deep, cross-functional leadership in logistics, customer service, procurement, and vendor management, with a strong track record of developing talent, and leading global teams through complex change. Core Competencies: PMP Certified Prosci Certified ASQ Green Belt Certified Proven track record of delivering cost reductions Change Management Operations Management Vendor Management Procurement/ Strategic Sourcing Contract Negotiation Coaching & Mentoring Transportation & Logistics Customer Service Excellent presentation and communication skills
High-impact leadership role responsible for driving major transformation initiatives that shape the future of RCP.
Lead consulting teams to execute strategically vital projects across the life sciences, healthcare, consumer products, and industrial sectors. Ensure excellence in delivery quality, foster talent development, and maintain high levels of client satisfaction
Responsible for identifying and leading cross-functional projects to provide the sales team better business insights and customer analytics to drive account profitability. Supported the development and execution of market testing for new sales offerings. • Led a cross-functional team that built processes for sales team to drive $7M incremental revenue, improve contractual compliance and provide data for negotiation planning. • Developed training and strategy for testing new product offers for customers impacted by the closure of Grainger branch stores. Test spanned 26 branch closures in Q42015.
Led team of 15 employees supporting the sales team in sourcing, pricing and delivering immediate customer requests for products outside Grainger’s standard offerings. • Turned around an underperforming team into a high performing team that exceeded 2014 revenue goal by 9%, 2013 by 4%, with both at above average gross profit levels. • Managed $46M revenue, improving overall profitability by 4%, through the development and execution of improved product pricing process within the team.
Led a team of 7 professionals that managed repair services delivery, including supplier management, both 3rd Party and OEM, contract negotiation, inventory planning, customer on-time delivery, budget and cost management. • Drove improvements in inventory management and supplier operations, resulting in improved service levels to customers, from 74% in first half to 90% by year end. • Led the successful integration of Motorola’s network repair operations into the NSN facilities and systems. Project was executed on time and without disruption to customers.
Managed $13M operations spend for a key repair supplier in the US and Mexico. • Developed and implemented a new category strategy that included the introduction of a new repair supplier for set top boxes, resulting in $700k annual cost reduction.
Managed $60M annual spend in the US Motorola Mobility ASC network of 50+ shops. Management included strategic planning, overall network operations, establishing reporting metrics and continuous improvement activities. •Implemented a new category strategy, reducing number of suppliers by 92% over 16 months, while improving overall network performance. •Represented $185M Mobile Device business in global strategic sourcing initiative. Identified $9M annual savings through cost reductions and network consolidation.