Greater Chicago Area
Experienced Small Business Owner with a demonstrated history of working in the facilities services industry. Skilled in Microsoft Word, Retail, Team Building, Account Management, and Start-ups. Strong entrepreneurship professional with a Medical Insurance Billing and Coding Certification focused in Medical Billing and Coding from Allen School of Health Sciences.
Manage the operations for an office of 12 employees (in house and remote); overseeing operations in 5 departments. Duties include, but are not limited to, production meetings, production scheduling, authorizing orders prior to release for fabrication, back up AP/AR, banking, personnel. Working diligently with our off-site fabrication facility in all areas of support.
Manage Accounts Receivable/Payables using Quickbook's online. Manage all orders for PayPal sales. Receiving, entering, and processing all forms of payment; make bank deposits. Developed new hire employment paperwork and maintain confidential employee information; tracking performance appraisals, time off requests/vacation tracking and insurance eligibility. Process new employees via E-Verify for Homeland Security evaluation. Front reception work answering phones, providing excellent customer service and fielding calls. Fielding deliveries and shipments both to and from Mac Rak. Administrative Assistant, Mac Rak Inc Sep 2015 – Dec 2016, Employment Duration 1 yr 4 mos Assist clients, meeting their needs with excellent customer service in terms of phone answering and information processing resulting in primarily overseeing the Purchasing Department. Prepare and provide material quotes to clients outlining material pricing, freight costs, and shipping guidelines resulting in an increase in trained staff to assist the increase in customer demand of the product. Process purchase orders involving order review, customer follow-up, and proofreading orders for accuracy. Weekly customer follow-up is resulting in over a 50% ratio of quotes generated versus product ordered.
Exceptional care for animal needs at the animal's home location (home, barn, classroom). Managing travel, budget, bookkeeping and tax management for the business. Educate owners on pet issues and recommend care based on most successful outcomes. Also providing doggie play dates and small animal boarding in my home.
Behind the scenes working with accounting aspects of daily deposits, monthly reports, and year end balancing. Primary duties were to reconcile Blue Cross Blue Shield payments, factor in contracted costs and work with the Accountant to refund appropriate amounts to Blue Cross Blue Shield in order to balance monthly directly with Blue Cross Blue Shield.
Meeting patient needs in terms of scheduling appointments, patient follow-ups, and canceling appointments as requested. Evaluation and accepting of payments of charges on Super Bills. Using the computer program Health Fusion Medi-touch, medically coding for insurance billing of patient services. Evaluating prescription refill requests approving or denying as appropriate. E-scribing medications as needed and calling in controlled substances to pharmacies. Calling insurance companies with prior authorization requests. Completing the necessary paperwork as thoroughly as I can to assist and save doctors time.