Tina Chunyang Ma

花旗 - IT Project Manager

San Diego County, California, United States

About

Fifteen years of IT and financial experience, working as Project Manager, Test Manager, Resource Manager and Site Manager for ten years in Citi; IT Project Manager and Test Manager for three years in Dalian Hi-Think Computer Technology Co. Ltd (DHC); 2.5 year training experience for Software Engineering and IT management.

Experience

  • Technical Trainer at Jiahe Consultant Co. Ltd
    May 2016 - Present · 10 yrs 2 mos

    Training the courses for Software Engineering, Software Testing, Positive Discipline, Encouragement, Time Management, psychological education.

  • IT Test Project Manager at 花旗
    Sep 2006 - Apr 2016 · 9 yrs 8 mos

    CITI Jan 2015 – Apr 2016 Role: Senior Project Manager, work stream owner and Resource Manager of Go to Common (830 FTEs) and cross manage SDT/BTC/UAT for banking work streams with around 200 FTEs. Banking Site Manager Responsibility: • Test Team Management: New resource recruitment, maintenance of the existing resources, training arrangement, managing/guiding work stream leads, and cooperating with the PMO, DU and biz. • Project Management: Cost/resource estimation, test strategy definition, planning test schedule, developing test plan, organizing test requirements and test cases design, tracking test process, resolving issues and risk control. • Communication: effective negotiation with external and internal stakeholder, managing client expectation and satisfaction. • Project quality control: delivering good quality product to customers. CITI Oct 2012 – Dec 2014 Role: Senior Project Manager and Resource Manager of EMEA Rainbow W2 SIT (300+ FTEs) and around 50 banking BAU projects with 80 FTEs from eBiz. eBiz Site Manager Responsibility: • Test Team Management: New resource recruitment, maintenance of the existing resources, training arrangement, managing/guiding junior TMs, and cooperating with the TMs from other LOB. • Project Management: Cost/resource estimation, test strategy definition, planning test schedule, developing test plan, organizing test requirements and test cases design, tracking test process, resolving issues and risk control. • Communication: effective negotiation with external and internal stakeholder, managing client expectation and satisfaction. • Project quality control: delivering good quality product to customers. CITI Oct 2009 – Sep 2012 Role: AVP, Senior Project Manager and Resource Manager of EMEA Rainbow W1 SIT (300 FTEs) and around 50+ banking BAU projects with 80 FTEs from eBiz. eBiz Site Manager CITI Sep 06 – Sep 2009 Role: Test Manager of 50+ Citi Bank projects

  • IT Project Manager at Dalian Hi-Think Computer Technology Co. Ltd
    Feb 2004 - Aug 2006 · 2 yrs 7 mos

    Dalian Hi-Think Computer Technology Co. Ltd Jan 06 – Aug 06 Role: Test Project Manager of 15 GE projects or Microsoft projects Responsibility: • Test Team Management • Developing test plan, test cases, executing system testing, performance testing and security testing. • Control the testing process • Communicate with GE /Microsoft IT managers, business or related teams. Tools Used: • TestDirector • LoadRunner • WebInspect Dalian Hi-Think Computer Technology Co. Ltd Feb 04 – Dec 05 Role: Project Manager in 3 GE projects or DHC porjects Responsibility: • Team Management • Project Management: Cost/resource estimation, Project planning, controlling project process, resolving issues and risk control. • Communication: effective negotiation with external and internal stakeholder, managing client expectation and satisfaction. • Project quality control: working with QA team to delivery good quality products to customers. Technology Used: • Pega technique • SQL

  • Software Engineer at The United Nations University, World Institute for Development Economics Research, Finland
    Nov 2002 - Oct 2003 · 1 yr

    Responsibility: Decomposition software implemented a fairly complex mathematical decomposition framework in economic field using Java for United Nations. Many famous economists in the world are using this software for their research. • Project management • Coding Technology Used: • Java • Swing