Sant Quirze del Vallès, Catalonia, Spain
💡"Fueling Healthcare Advancement Through Relentless Curiosity, Passion, and Innovation"💡 🔥 Igniting Curiosity, Fueling Passion, and Transforming Healthcare 🔥 From my earliest days, curiosity has been the driving force in my life, sparking an unquenchable thirst for knowledge. But it's my unwavering passion and tenacity that have turned that spark into a roaring fire. My true calling? Helping people and relentlessly pursuing greatness. 🚀 Pioneering in Health-Tech Innovation 🚀 I'm deeply fascinated by the dynamic world of emerging health technology, and my commitment to improving patients' lives runs deep. I've dedicated my career to product portfolios that truly matter. My approach is simple yet powerful: I focus on delivering tangible results, building exceptional teams, and adapting swiftly to new insights. 🌍 A Global Journey in Medical Technology 🌍 Over more than two decades, I've embarked on an incredible international journey within the realm of global medical technology companies. My roles have been as diverse as they've been enriching, spanning sales, product management, education, and marketing. 🌟 Innovation Beyond Boundaries 🌟 My insatiable curiosity and entrepreneurial spirit have propelled me to explore the uncharted territories of healthcare. Through close collaborations, I've pioneered industry-first healthcare provider programs and innovative solutions that enhance the quality of life for patients. Patients and customers are always at the heart of my endeavors. 📚 A Lifelong Learner and Catalyst for Success 📚 I'm on a perpetual quest for knowledge because I refuse to settle for the status quo. Continual self-improvement is my mantra. I thrive in the execution of grand ideas within cross-functional environments. My greatest joy comes from helping our team succeed. ✈️ Adventurer at Heart ✈️ When I'm not immersed in the world of healthcare, you'll find me exploring new horizons through travel and meeting fascinating individuals. I have a deep love for reading and writing, am passionate about music, and relish discussions on fresh perspectives in leadership and neuroscience. Some might even say I have an "Obsessive Compulsive Diving Disorder," but it's simply my way of diving into new worlds and finding precious offline moments. 🌟 Professional Expertise & Areas of Specialization📚 🔸 Sales & Marketing Management 🔸 Strategy 🔸 Employee & Professional Education 🔹 Neuromodulation & Neuroscience 🔹 Leadership 🔹 Therapy Development Let's connect, collaborate, and ignite transformative change together!
At LivaNova, we create breakthrough treatments for many conditions affecting the head and heart. All of our work is destined to become a part of patients in some way. And those patients are our driving force, every day.
By putting patients first, we’re committed to developing breakthrough treatments and innovations that improve patients’ quality of life every day. This commitment to patients and those who care for them drives everything we do.
• Create firm-wide alignment and commitment to meeting the needs and expectations of corporate-, strategic- and key accounts (franchise of about $200M) • Drive conversion of competitive accounts • Develop multilevel relationships within accounts • Drive incremental revenue and value (over time) • Lead growth-drivers promotion • Continually quantify and communicate the value delivered to and received from accounts • Design and implement cost-effective, results-oriented account programs • Create deep understanding of customer’s business • Excel in ability to influence without authority • Develop overall account plans and strategies with local sales organizations • Address customer concerns through business, marketing and scientific solutions • Cross-functional leadership
• Managed employee- & professional education departments for neuromodulation franchise. • Expanded the training & education team for EMEAC (Europe, Middle East, Africa, Canada). • Led and coordinated international training & education teams for a diverse portfolio of interventional pain management products (SCS, DRG & RF) as well as neurological therapies (DBS). • Evaluated customer needs and requirements and managed the development, strategy and plans for implementation of state-of-the-art educational programs with therapy adoption rates climbing to over 80%. • Responsible for coaching, establishment of specific goals, yearly development planning and yearly appraisals for two international trainers and an international education coordinator. • Developed targeted launch education programs in close collaboration with Marketing & Sales. • Developed clinical selling skills program. • Leveraged lessons learned in future education program development. • Part of international leadership team, acting as the education lead during integration of two acquired pain business units. • Developed strategic plans, annual operating plans & directed budget exceeding $1M. • Led education strategy & execution of chronic migraine indication (6.3M revenue, with YOY growth of 151%). • Led global education of novel stimulation waveform for the treatment of chronic pain ($12M revenue, YOY franchise growth 125%). • Led an industry unique "Fellowship" program from inception through execution, involving world wide KOLs in the neuromodulation space.
• Managed employee education department for neuromodulation franchise for the international division (OUS). • Involved in training and execution of NTA (New Technology Assessment) programs in collaboration with Product Division, Marketing-, Clinical- and Sales departments. • Developed targeted launch education programs in close collaboration with Marketing & Sales. • Employee training & launch of products in new markets.
• Exceeded annual team sales goals up to +300%. • Led and Grew neuromodulation pain franchise from introduction into market to +$1,5M. • Developed quarterly and and annual sales targets. • Planned and directed staff training. • Promptly resolved all customer requests, questions and complaints. • Selected the correct products based on customer needs, product specifications and applicable regulations. • Built relationships with customers and the community to establish long-term business growth. • Developed creative sales tools by communicating product value proposition to enable team, including presentations, trends, scientific data and product data sheets. • Provide technical advice, service and assistance to physicians and nursing staff & tailored care to meet the specific needs of patients. • Conducted monthly and quarterly inventory of supplies using facility cost reporting records. • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization. • Initiated market research studies and analyzed findings. • Coordinated and participated in promotional activities and trade shows. • Travelled nationally and internationally to meet with customers and deliver clear company messages. • Developed a neurosurgical KOL (Key Opinion Leader) center for neuromodulation. • Composed and received reimbursement dossiers for neuromodulation devices in Belgium. • Participated in training activities as needed (e.g.: vascular-, bariatric-, pain-, urology- and radiation protective product trainings). • Attend & Support Worldwide Relevant Congresses.
• Exceeded annual sales goal up to 175%. • Built strong client relationships and provided high value-adding services. • Researched and customized service proposals for clients. • Negotiated prices, terms of sale and service agreements. • Analyzed and reported on weekly customer activity, business trends, and areas of concern. • Created proposals for new and repeat customer business transactions. • Contacted regular and prospective customers to explain product features and benefits. • Consulted with clients after sales to resolve problems and provide ongoing support. • Presented latest merchandise to prospective buyers. • Resolved customers concerns promptly to maintain satisfaction. • Earned numerous recognitions for exceptional customer service. • Participated in training activities as needed (e.g.: vascular-, bariatric-, pain-, urology- and radiation protective product trainings). • Create new business franchise with general manager: pain therapy.