Netherlands
Acting in an environment where innovation is key excites me. I am passionate about optimizing value for stakeholders through technology.
Responsible for IT delivery within the Transaction Monitoring WFM area. Creating and maintaining strong teams. Main deliverables: ◆ Ensuring stable and secure IT (incl. DORA regulations) ◆ Implemented a future proof transaction monitoring IT solution. ◆ Delivered high quality IT solutions meeting the remediation plan milestones on time. ◆ Finished NL coverage and preparing for a global roll-out.
Managing 2 IT development teams. Working closely together with development teams in Poland and Spain to make ING a better bank for business customers. Responsible for UBO (Ultimate Beneficial Owner) data and processes. Responsible for proxy management. Working with full feature IT teams on global IT solutions. Main deliverables: ◆ Releasing a new digital onboarding solution for legal representatives. ◆ Implementing real-time proxy management solutions. ◆ Implementing KYC and compliancy checks. ◆ Finishing IT migrations on time. ◆ Ensuring GDPR legislation regarding data, IT. and processes.
Responsible for all processes related to roles and mandates for all business customers. Main deliverables: ◆ Introducing 'Joint Transaction Approval' for business customers ◆ Implementing PSD2 compliant processes ◆ Decommissioning IT services resulting in better customer experience while reducing IT risk and costs ◆ Releasing new Frontend applications for business customers and back-office employees ◆ Ensuring WWFT compliancy by implementing KYC checks
Responsible for all business onboarding processes (excluding Customer Due Diligence). ING welcomes around 60.000 new business customers per year. Main achievements: ◆ Implementing an appointment for potential customers. ◆ Helping to build a complete new target onboarding solution for SME’s in Pega CLM. ◆ Digitalizing the onboarding process. ◆ Implementing a uniform onboarding process. ◆ Ensuring underage entrepreneurs are able to open business accounts. ◆ Implementing an onboarding solution for customers living abroad. Courses and training: ☑ Pega | Business Architect Essentials ☑ PSPO | Professional Scrum Product Owner
◆ Trainer of the highest girls youth team. ◆ Trainer of the 2nd womens team.
New Economy practice (knowledge area): I've been involved in setting up and the expansion of the New Economy practice (knowledge area) within Kirkman Company. Core consulting services include: ◆ Developing sustainability strategies. ◆ Developing and integrating new/circular revenue models. ◆ Partnerships & Funding. Projects: AkzoNobel (+/- 1.5 year) | rating 9/10: ◆ Setting up and implementing the Application Services department (+/- 350 FTE). This global IT department is responsible for all Business Applications and related services in AkzoNobel. Municipality of Almere (1 month): ◆ Writing a project plan for the implementation of a new to be build Upcycle Perron (innovative recycling center). Public Library Utrecht (5 months): ◆ Funding a significant part (>€1 million) for a new Central Public Library. Establishing and building partnerships for the construction, finishing and decoration of the library. » For more detailed information, see the projects section on my profile. Courses and training: ☑ PRINCE2 Project management, EST09 Projectmanagement ☑ Time management, Horizon ☑ Communication and dealing with resistance, Horizon ☑ Presentation skills, Horizon
Responsible for reaching sales targets and the promotion of (foreign) brands across the country. Customers include large multinationals such as Vodafone, Bayer, Topman and Diesel. ◆ Helping integrate foreign brands in the Dutch market. ◆ Conducting inventory management analyses. ◆ Optimizing revenue streams.