Arlington, Texas, United States
I am a motivational leader with extensive commercial & personal lines insurance experience who develops and executes market strategies that drive premium growth and client retention in rapidly changing markets. I am also an effective trainer and innovative improver of business processes and operations who reduces costs, improves margins, and maximizes staff efficiency. I currently work as the VP of Operations at Harrison Insurance of Texas where I lead the day-to-day operations of a commercial and personal lines agency with $6 Million in annual premiums. I am always happy to connect with people interested in learning more about my experience and how I help companies reduce risk and improve operations. You can reach me at [email protected]. My core competencies include: Operations Management | Sales Strategy & Planning | E&S and Standard Carriers | Performance Management | Financial Management & Budgeting | Risk Management | Process Engineering | Contract Negotiation | Solution Selling | Sales Management | Market Analysis | Recruitment, Training & Retention | Customer Service
I lead day-to-day operations of a commercial and personal insurance agency with $6 Million in annual premiums. I manage all sales and policyholder service activities and train a high-performing team of up to 12 staff. I also conduct field underwriting and provide risk management consulting for commercial clients. In this role I have: Co-led the turn-around of a failing agency, increasing annual revenues from $50,000 up to $750,000 by executing aggressive sales and marketing strategies and improving company operations. Grew annual premium sales through agency expansion into commercial insurance, and building strategic business relationships with a diversified customer base. Increased commercial premium sales from $0 to $2 Million in challenging market conditions by overseeing company transition to become a full-service broker representing multiple insurance carriers. Rigorously cross-trained and licensed staff for multi-line sales, increasing average number of products sold to clients and driving a 94% revenue retention rate. Increased average staff tenure from less than 18 months to over 5 years by mentoring staff and creating a positive working environment for employee training and growth.