Singapore
Aspiring Product Manager interested in the latest tech trends and data analytics. I am a driven and passionate individual who values developing myself holistically and adopting a growth mindset. I am passionate about leveraging technology to create innovative solutions and enhance business processes. With my leadership experience, I am dedicated to making a positive impact on others with my skills and abilities. Feel free to connect and chat!
- Part of the GoBusiness Pre-login team
- Part of the CapitaStar Product Team under Digital International (Retail & Workspace Systems) - Collaborated with business teams to define high-level requirements, ensuring alignment with external development vendor for successful implementation - Managed ~20 enhancements totaling $160K in man-months effort and conducted UAT to ensure business needs are met
- Part of the 23rd SMUSA EXCO and 19th SMUSA Council - Represented SMUSA as part of IUN with 5 university student unions to address national youth issues - Collaborated with the Office of Provost and other offices to provide feedback on student body sentiments and needs
Chairperson for SMU Freshmen Orientation 2022 - Led a team of 29 Organizing Committee members and 150 Student Facilitators - Achieved an average of 92% satisfaction rate and 37 Net Promoter Score from over 1700 freshmen
- Partnered with Tictag's Product team as part of an industry project, developing strategies to increase user engagement, retention and task accuracy through innovative app features
- Developed and maintained over 300 test cases using Zentao and Redmine - Identified bugs and enhancements through the testing process, leading to improved product quality collaborating with KRIS Product Manager to enhance user satisfaction - Streamlined release management process by identifying bottlenecks and creating a new process flow for the product team, QA team, developers, and release manager