Gloucester, Massachusetts, United States
I am a graduate from Merrimack College with a Bachelor’s in Science in Health Sciences. I have previous work experience with a strong history of customer service, I enjoy interacting with customers, guests, and claimants. I also have excellent time management, I am hardworking and goal-driven, and I also excel working in a team environment.
Perform a variety of primarily routine tasks associated with the processing of new and renewal insurance policies and maintenance of agent records. Provides underwriting support in single or multiple areas of liability, property, or special contingency coverage.
As a Benefit Specialist, I am responsible for reviewing, gathering information, and making decisions on Life Wavier claims. Daily, I will work from a worklist to request information, return calls, make proactive calls to gather information needed to make decisions and assess information received. Also, this role involves ensuring paperwork is correct, that we have the necessary info for the claims, and constant communication and interaction with claimants, employers, and medical offices to gather information to make decisions on Life Waiver claims.
Assists in the management of the day-to-day activities at the camp. Leads and educates children to improve their musical skills. Communicate effectively with parents regarding their children’s progress and behavior.
Clear tables after customers have paid. Refill customer's water and answer questions when asked. Work in the kitchen doing requests asked by kitchen staff.
Provided exceptional customer service and communicated professionally while assisting customers. Maintained a clean and organized store environment while keeping displays, workspace, and floors clean.