Washington DC-Baltimore Area
“𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐥𝐨𝐧𝐞 𝐢𝐬 𝐧𝐨𝐭 𝐞𝐧𝐨𝐮𝐠𝐡.” — 𝐒𝐭𝐞𝐯𝐞 𝐉𝐨𝐛𝐬 While new technology excites me, the people behind its creation inspire me even more. I specialize in uniting technology and people to build cost effective, well governed systems. My skill as a leader is in building relationships and making connections—between tools and users, ideas and implementation, and, most importantly, between teams and technology. I thrive on turning strategic goals into collaborative action, ensuring that every project milestone is achieved with both technical excellence and a human touch. I draw on my experience with strategic planning, governance, application lifecycle management, contract oversight, budget analysis, and management to align people, processes, and technology seamlessly. Some of my proudest achievements: •Negotiated resolution with vendor over breach of licensing contract and recouped $500,000 in savings for United States Government •For over 12 years, I supervised more than 30 government employees and contractors across two major data centers supporting 11,000 and 2,000 staff members, respectively. •Advised executive solutions architects on strategic prioritization for governance and adoption of Microsoft Power Platform low code/no code applications for Social Security Administration users •Led the enterprise-wide adoption of Microsoft Power Platform applications for a user base of 95,000 at the Social Security Administration—resulting in a compliant, stable, and governed environment •Spearheaded a first-of-its-kind mainframe database migration of 13 billion records to a secure cloud platform, safeguarding sensitive PII data while maintaining system integrity If you’re a business leader looking for someone who can bring leadership, collaboration, and hands-on expertise to your next major technology initiative—I’d love to connect. [email protected]
I have led enterprise-level technology initiatives by establishing system-wide governance policies and application lifecycle management procedures for multiple agency critical cloud projects. My work has involved managing vendor support contracts to ensure compliance and data integrity, as well as collaborating with solutions architects, business leaders, and vendors to gather requirements and deliver secure, scalable solutions. I led the Microsoft SharePoint Infrastructure project to standardize it as the agency’s primary collaboration tool and managed its $3M annual budget for software, hardware, and vendor support over a 7-year period. Additionally, I worked on creating and implementing project plans with measurable deliverables based on established contracts and statements of work (SOW). I executed critical data migration projects for the agency, transitioning legacy on-premises infrastructures to contemporary cloud-based platforms with dynamic updates. • Led the adoption of Microsoft (MS) Power Platform applications for a user base of 95,000 at the Social Security Administration while enacting compliance standards and achieving a governed, stable platform • Led unprecedented mainframe database migration of 13 billion records to cloud platform, ensuring se and stable Personally Identifiable Information (PII) data store • Negotiated resolution with vendor over breach of licensing contract and recouped $500,000 in savings for United States Government • Directed cross-functional project teams and third-party partners ensuring SLA compliance, cost efficiency, and alignment with agency cloud modernization efforts. • Participated in Contract Award and RFP processes, evaluating vendor proposals against technical and cost criteria to award new Information Technology Support Services for SSA • Drafted numerous contract proposals, budget justifications, estimations, extensions, deliverables, and amendments for a major enterprise cloud migrations and modernization efforts
For over 12 years, I supervised more than 30 government employees and contractors across two major data centers supporting 11,000 and 2,000 staff members, respectively. I led national coordination efforts to resolve complex software and hardware issues across multiple SSA organizations, establishing rapid-response protocols to troubleshoot critical situations. These efforts significantly reduced system downtime for national and statewide case processing—from several days to a maximum of four hours. I also managed the technical support team dedicated to serving approximately 3,000 Employees with Disabilities (EWDs), ensuring accessible, consistent, and reliable IT support services.