United Kingdom
IT & Digital | Strategy & Innovation | Financial Services | Operations | Marketing, Proposition & Product Management Strategic and outcome-focused executive with 29 years of innovative, energetic leadership in UK, Asia Pacific and Global roles. Expert in establishing and leading globally distributed, diverse and high performing teams. Known for being a motivating, trusted communicator who always delivers.
Responsible for global technology strategy, planning, and innovation across Information Technology. Focused on alignment with senior business partners, architectural evaluation of technology to meet business needs, creation and execution of plans, and oversight of IT's performance in addressing business needs and delivering business value. Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connected digital and physical channels conveniently, securely and efficiently for millions of customers every day.
Accountable for leading the enterprise application user experience, user engagement and service management at Diebold Nixdorf.
Responsible for colleague engagement, people agenda and organisational development across 6,000 colleagues
Responsible for establishing and leading the COO Office (circa 70 colleagues) for HSBC Digital Solutions (an organisation of 3,000), with a wide range of responsibilities including Finance, Digital Portfolio, Chief Controls Office, Planning & Resource Enablement, Digital Delivery Enablement, Governance Enablement, Vendor & Supplier Management, Delivery Assurance, Business Management, Digital COO Asia Pacific and Technology Operations.
The Digital 'Troubleshooter', responsible for the most sensitive, complex and time critical tasks as the new team began. Included leadership of the Digital workstream within a major transformation initiative