Nashville, Tennessee, United States
Accomplished Sr. IT leader with broad business and technical expertise with extensive experience in health care. Proven innovative, strategic thinker and results-oriented leader possessing outstanding leadership and interpersonal skills. Particular strengths in building results based, high performing organizations with sustainable capabilities, focused on delivering customer strategies, productivity, cost, employee satisfaction, establishing collaborative partnerships and continuous improvement. Demonstrated ability to drive intrapreneurial mindset and weave seamlessly between strategic and tactical initiatives. Exceptional Skills in: - Leadership - C-Suite Relationships - Business Relationship Management - Cyber Security - Operational Excellence - Strategic Planning - Data & Analytics - Mergers and Acquisitions - Vendor Management - Organizational Design
Executive, reporting to CEO, responsible for Information Technology function, Enterprise Project Management and Continuous Improvement.
Executive, reporting to CEO, responsible for Information Technology function,
Executive IT/Operations Consulting Firm with a specialization in creating and executing Interoperability and Connectivity Strategies.
Directed the world-wide delivery and support of the Quest Diagnostics external facing connectivity suite of products, including Interface Delivery, Care360 Delivery and four client facing Connectivity Help Desks. Annual Budget of $73M including a workforce of ~700 internal and external resources. • Created and successfully implemented three year Connectivity Delivery and Support strategy roadmap. • Provided Business Relationship Management for Healthcare IT organization to commercial and operations organizations. • Led department through $19M in cost savings (2013-2014) which exceeded goal by 35%. • Reorganized function and hired effective leaders to create a high performing organization leading to improved productivity, reduced costs and better outcomes. • Overhauled Connectivity Help Desk which led to reducing cost per contact by 6.9% for $1.5M in savings. • Expanded internal and external project based resource elasticity models. • Ensured every staff member had a documented employee improvement development plan. • Created geographic location strategy for the organization. • Directed multiple IT centric due diligence activities including Solstas Lab Partners and Steward Health System. • Led successful integration of acquired companies’ connectivity departments.
Improved the worldwide implementation and support of client electronic interfaces for physician, hospital and international lines of business. Annual Budget of ~$13.3M. • Created and successfully implemented three year EMR interface improvement strategy which reduced time to implement client’s interface by 75% and improved productivity by 114%. • Designed scalable delivery model which reduced unit costs by 89% despite volume increasing by 533%. • Developed project based resource elasticity model with onshore and offshore staff augmentation vendors. • Led IT due diligence and successful integration of Caritas Christi Lab acquisition. • Recognized Expert with the HealthCare IT Community evidenced by inclusion on various Healthcare committees and speaking engagements.
Led the domestic implementation of client electronic interfaces for physician and hospital lines of business including the development and maintenance of middleware systems. Annual budget of ~$10M. • Created internal resource productivity measurement system. • Created middleware strategy that led to the implementation of an Enterprise Service Bus. • Speaker at IBM’s Impact Smart SOA Conference April 2008. Topic was Post-Production Support: Enterprise Service Buses most understated critical success factor.