Tim Cox

Lead Project Engineer | Enterprise Infrastructure | M365 | Security | Network & Systems Engineering

Jacksonville, Florida, United States

About

With 20+ years of experience in IT, I specialize in designing, leading, and delivering complex technology projects that help businesses operate more securely, efficiently, and at scale. As a Lead Project Engineer at iVenture, I bridge the gap between technical execution and business outcomes — ensuring that projects are not only completed, but completed with measurable impact. I thrive on solving tough challenges, whether it’s implementing enterprise-wide infrastructure upgrades, guiding cloud migrations, or optimizing networks for performance and security. My approach is hands-on, collaborative, and outcome-driven, with a focus on reliability and innovation. Outside of work, I’m a lifelong tinkerer who loves learning how things work, from fixing electronics to exploring new technologies. When I step away from the desk, you’ll find me hiking, biking, or in the garden. Core Specialties: Microsoft Servers & Microsoft 365 (Teams, Exchange, SharePoint, AzureAD) Virtualization & Cloud Infrastructure (Citrix, VMware, Azure) Network Security (Cisco CCNA Security, SonicWALL CSSA) Enterprise Project Engineering & Technical Leadership

Experience

  • iVenture Solutions (19 yrs 2 mos)
    • Lead System Engineer
      Jun 2023 - Present · 3 yrs 2 mos

      As the Lead Project Engineer on our project team, I work on the forefront of new technologies, evaluating, documenting, and implementing these innovations both internally and for our clients. Additionally, I serve as the top-tier technical support resource for the project team and managed teams, as needed. Responsibilities: - Evaluate and implement new advanced-level products and services for iVenture at the direction of the executive team, deploy them into trial and production environments, define standards, and document the processes (50%). - Execute advanced Citrix (or other VDI platform) and advanced-level client projects as assigned (30%). - Manage and maintain Citrix shared platforms and automated Citrix services from the iVenture Cloud (10%). - Assist with escalations and problem resolution for the project team (10%). - Train team members and provide technical guidance on new and existing network technologies. - Work remotely (70% from our office) and onsite (30% at our local client locations). Key Metrics: - Project completion (timelines and budget hours). - Documentation standards. - Utilization hours.

    • Sr. System Engineer
      Feb 2019 - May 2024 · 5 yrs 4 mos

      As a Sr. Project Engineer, I design, implement, and support advanced Windows server, application, and network technologies. I also assist with project scope development and migrate data and server applications. Responsibilities: - Design, install, and support Microsoft Windows server technologies (including the latest Windows Server OS), related server applications, and virtualization technologies. - Configure network equipment, including switches, firewalls, and routers. - Perform system and network migrations, managing all aspects of data and application migrations for networks with 10-250 users. - Organize and execute server, application, and data migration projects, ranging from 2 days to 8 weeks. - Regularly interact with team members and clients on technology design and planning, project scopes, iVenture accepted practices, and issue resolution. - Possess deep knowledge of one or more specialized technologies, such as messaging, databases, Citrix, virtualization, etc. Key Metrics - Project completion (timelines and budget hours) - Ticket SLAs - Documentation standards - Billable hours

    • Sr. Systems Engineer
      Jan 2014 - Feb 2019 · 5 yrs 2 mos

      Designs, implements and supports advanced Windows server, application, and network technologies. In addition, assist with project scope development, technical team guidance, and resolve complex issues escalated from inside teams. This position requires solid technical depth with Windows servers and applications, and migration procedures. Responsibilities Design, install, and support Microsoft Windows server technologies (Server 2008 R2/2012), related server applications, and virtualization technologies. Configure network equipment (switch, firewall, routers) Troubleshoot advanced server and network issues escalated from the team, determine root cause and resolve Interact with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolution Train team members and provide technical guidance on new and existing technologies Collaborate with Account Manager and vCIO for opportunities identification

  • Network/Systems Administrator at City of Franklin, VA
    Apr 2006 - Jun 2007 · 1 yr 3 mos

    - Responsible for any and all technology related services for each of the various city service departments. - Server,desktop,VOIP, and networking support are only a few of my daily responsibilities. - Budget management and planning for future technology needs. All while being the only Information Technology employee for the entire city.

  • Support Specialist at Fidlar Technologies
    Nov 2004 - Mar 2006 · 1 yr 5 mos

    - Responsible for supporting Fidlar software on county government record management offices server infrastructure. - Responsible for setup and monitoring of backup systems and recovery of important data as needed. - Onsite and remote installation of new servers and migration from old servers. - Assisted with internal IT systems maintenance and managment

  • Support Technician at John Deere Information Systems, Inc.
    Feb 2004 - Nov 2004 · 10 mos

    - Supporting a large geographic area of John Deere dealers and their dealer management systems. - Break-fix support and learning new technologies were my primary tasks. - Virus/Malware investigation and cleanup