Tim Bergerhofer

Senior Product Leader | AI & Emerging Technology | Human × Machine Workflows | Turning Ambiguous Ideas into Products

Kansas City Metropolitan Area

About

I've built products across AI, computer vision, IoT, XR, healthcare, and enterprise software, not because the technology was the goal, but because it helped solve meaningful problems for people. What I enjoy most is bringing clarity to ambiguity: understanding customer needs, aligning cross-functional teams, and turning emerging technologies into products people actually use. Today, my curiosity is centered on one question: What does it mean to design products and organizations where people and intelligent machines work together? I believe the next generation of product leaders won't simply build software. They'll design better ways for humans and AI to collaborate. That's the work I'm excited to help shape. My experience spans healthcare, senior living, telecommunications, utilities, consumer products, immersive experiences, and AI-powered platforms. If you're exploring AI, product strategy, or the future of human-centered technology, I'd love to connect,

Experience

  • Product Manager at Nobi Smart Lights
    Feb 2025 - Present · 1 yr 6 mos

    * Lead product strategy for AI-powered smart lighting and computer vision solutions that help senior living communities improve resident safety, operational efficiency, and caregiver workflows. * Established a cross-functional Product Advisory Group, partnering with customers, design, engineering, and business stakeholders to validate opportunities, prioritize roadmap investments, and accelerate product decisions. * Introduced AI-powered product workflows to accelerate research, product discovery, requirements definition, and documentation, enabling faster, higher-quality product decisions and delivery.

  • Founder | Product Strategy & AI Innovation Consultant at Red Five Technologies, LLC
    Jul 2024 - Present · 2 yrs 1 mo

    * Founded Red 5 Technologies, an innovation studio that helps organizations explore AI, emerging technology, and new product opportunities through strategy, rapid prototyping, and experience design. * Partner with founders and product leaders to turn early ideas into validated product concepts using customer research, workshops, UX design, and AI-assisted product development workflows. * Designed and built interactive prototypes across AI, XR, augmented reality, and mobile experiences that help teams communicate vision, reduce uncertainty, and accelerate decision-making before full-scale development.

  • Senior Product Manager, XR Strategy & Innovation at Trigger XR
    Oct 2022 - Aug 2024 · 1 yr 11 mos

    * Launched the first Apple Vision Pro app for DON JULIO, from concept through design and production through live operations including programming custom gestures taking users into how tequila is made. * Led usability and spatial analytics for a branded Meta Quest app, delivering a mixed reality garage tour for the MERCEDES F1 racing team that captivated over 1,700 VIP attendees during a four-day F1 event. * Optimized user engagement across 38 virtual, mixed, and augmented reality experiences by spearheading a spatial performance and analytics initiative that involved detailed telemetry analysis. * Achieved 72% compliance with traditional accessibility standards through a pioneering spatial computing accessibility audit, setting a benchmark for industry practices. * Designed and conducted a comprehensive 300-person study of ROBLOX to examine user behavior and preferences to inform product development and marketing approaches. * Created immersive and comprehensive digital environments by leading the integration of advanced features such as computer vision, live data, and GIS in XR solutions for mobile and head-mounted displays.

  • Viagio Technologies (4 yrs 3 mos)
    • Director of Product Management
      Nov 2019 - Oct 2022 · 3 yrs

      * Attained $31M in revenue by expanding the Product Management team from one to seven members which improved the team's capacity to deliver custom technology solutions tailored to client needs. * Scaled clients’ operational capabilities by overseeing developing and deploying over 40 custom cloud-based software solutions across healthcare, construction, and agriculture sectors. * Enabled a construction company to expand network infrastructure by engineering a custom machine-learning model to assess and optimize communication hardware capacity.

    • Product Manager
      Aug 2018 - Nov 2019 · 1 yr 4 mos

      * Elevated user satisfaction and engagement by guiding the creation of data-enabled technology solutions, strategically focusing on digital strategy and real-value exchange. * Delivered 11 innovative solutions across a broad spectrum of tech, including web-based and mobile applications, IoT integrations, computer vision, and machine learning, which addressed diverse client challenges and enhanced business operations.

  • Digital Care Manager at Virgin Mobile USA
    Oct 2016 - Aug 2018 · 1 yr 11 mos

    * Achieved an 88% first-call resolution rate by deploying solutions such as personalized AI interactions, leveraging NLP and intent detection, to identify key information, elevate customer service efficiency, and improve delivery. * Boosted user engagement and retention by developing and leading the Virgin Mobile app for 5.9M customers and introducing a custom loyalty module. * Inspired systematic improvements across customer service platforms by developing the "Voice of the Customer" program to capture critical quantitative and qualitative data. * Increased conversions and sales for e-commerce user experience by utilizing Adobe Experience, Qualtrics, and TeaLeaf to identify and rectify problematic areas.