Owen Sound, Ontario, Canada
Results oriented Manager with experience in leading organizations, teams and projects FACILITIES MANAGEMENT PROJECT MANAGEMENT PROCESS AND POLICY DEVELOPMENT EMPLOYEE RELATIONS ACCOUNTABILITY PRODUCTION OPERATIONS
Provided leadership and fully responsible for the day-to-day running of various departments in a 24/7 environment; focused on efficiencies, productivity, and quality - company achieved the definitive ranking of Canada’s Fastest-Growing Companies by PROFIT Magazine for 3 years in a row, with five-year revenue growth of 728%, 1294%, and 2602% respectively. - Established overall vision and strategic direction for plant, developed and implemented new business strategies – creating and improving processes and procedures to improve operations - Forecasted overall facilities, human resources, budgetary and financial needs of operations and collaborated with key staff to develop short and long-term plans and budgets - Monitored overall performance against goals to ensure progress, and apply corrective actions - Met regularly with department heads and key individuals to work towards resolution of issues/problems between competing priorities or departments - Solely responsible for recruitment, hiring, terminations and performance management ensuring accurate staff levels to meet requirements for plant operations - Worked to enhance and develop policies, processes, procedures and service systems - Closely monitored financial performance to ensure that operations is aligned with budgetary commitment and resource allocation - Handled escalated enquiries and complaints analyzing concerns and presenting options - Reviewed and analyzed monthly profit and loss statements to ensure expense control and proactively plan production goals; examine reports to determine the operational activities and ensure optimum performance - Ensured that all reporting employees adhere to company policies and procedures, and following through on corrective action when necessary - Actively participated in Excellent in Manufacturing Consortium (EMC) Canada events participating in round table discussions, sharing best practices, experiences, and benchmarks