The Randstad, Netherlands
Technology and AI executive with a track record in building and transforming large-scale operations. Led organizations up to 500+ professionals, integrated multiple acquisitions and delivered step-change improvements in performance, efficiency and automation. Currently driving large-scale AI transformation, scaling autonomous operations across networks, infrastructure and customer operations.
Leading the company’s largest AI transformation, scaling autonomous operations across networks, infrastructure and contact centers—delivering 40% of a 5-year ambition in 2 years and positioning the organization as an industry frontrunner.
Led a technology organization of 500+ professionals with end-to-end ownership across the full delivery and service chain for the large & corporate market, covering network, communication, security and contact centers. Integrated multiple acquisitions and fully automated provisioning and service delivery. Strengthened performance, security compliance and cost efficiency, delivering >50% operational efficiency gains.
Led a 300+ professionals organization managing ~2,000 critical enterprise networks for the large & corporate market, integrating multiple acquisitions (incl. KPN International), driving large-scale redesign and SDN adoption, delivering ~50% efficiency gains and reducing major incidents by >90%.
ICT consultant
Researched the application of requirements in the development of IT infrastructure. Awarded the annual thesis prize: Best thesis within my year.