Tim Miller

Director | Driving Strategy, Leading Teams, Delivering Better Decisions

Baltimore City County, Maryland, United States

About

I’m a director and strategic leader who helps organizations make better decisions by aligning data, people, and execution. I lead high-performing teams, define strategy, and turn complex information into clear direction for business leaders. My focus is building scalable capabilities and creating systems that consistently translate insight into action. Known for bridging technical and business perspectives, I bring structure and clarity to ambiguous problems in complex, regulated environments.

Experience

  • Johns Hopkins Health Plans (Full-time · 8 yrs 9 mos)
    • Director – Analytics Center of Excellence
      Jul 2022 - Present · 4 yrs

      Established and lead the enterprise Analytics Center of Excellence, defining strategy, standards, and operating model for analytic information delivery Align data, tools, and talent to provide leaders with trusted, actionable insight for confident decision-making Partner with executive and departmental leadership to translate business priorities into scalable analytics solutions Build and develop high-performing teams while modernizing reporting, self-service, and information access Strengthen governance and quality practices to improve consistency, reliability, and trust in enterprise data

    • Director of IT - Business Intelligence
      Oct 2017 - Jul 2022 · 4 yrs 10 mos

      Built and led the enterprise Business Intelligence function and multidisciplinary team supporting organization-wide analytics needs Defined and executed data strategy, modernizing the data warehouse and core analytics platforms Scaled dashboards, scorecards, and reporting capabilities that enabled executive and operational decision-making Partnered across business and technology teams to align priorities, streamline processes, and embed data into daily operations Implemented governance and delivery standards that improved speed, consistency, and confidence in insights

  • Adjunct Faculty Instructor at Community College of Baltimore County
    Oct 2022 - Present · 3 yrs 9 mos

    Teach data management and analytics courses for healthcare professionals Translate real-world industry experience into practical instruction that strengthens data literacy and applied analytics skills Bridge industry and academia through case-based learning and hands-on problem solving Promote responsible, ethical, and evidence-based use of data across the next generation of practitioners

  • Vice President – Data Analytics and Program Management at Sedgwick
    Sep 2011 - Mar 2017 · 5 yrs 7 mos

    Set strategy and led enterprise Data Analytics and Program Management functions supporting executive leadership, operations, and 1,000+ clients Built and centralized a growing analytics organization, improving service delivery, consistency, and career development Managed multimillion-dollar budgets and vendor partnerships to modernize platforms and scale capabilities Delivered enterprise reporting and insight solutions that improved client service, operational performance, and complex case support Directed cross-functional teams on high-visibility initiatives, including a multi-million-dollar product recall, providing real-time analysis and executive decision support

  • Director - Analytics, Research and Reporting (Nationwide Better Health Division) at Nationwide Insurance
    Mar 2006 - Sep 2011 · 5 yrs 7 mos

    Established and lead the Analytics, Research & Reporting organization, delivering performance analysis and insight to 300+ enterprise clients Consolidated data and reporting operations, improving efficiency and reducing resource needs by 30% Directed development of a healthcare data warehouse and analytics platform supporting 3M+ covered lives Built and mentored a team of analysts while partnering with leadership and business development to demonstrate program value through outcomes and research

  • Manager of Applications Development at VIPS Inc. (now part of General Dynamics Information Technology)
    Jan 1999 - Mar 2006 · 7 yrs 3 mos

    Led cross-functional product development teams delivering healthcare data and analytics software for providers, payers, and government clients Partnered with product, sales, and marketing leaders to define roadmap, prioritize features, and support go-to-market strategy Directed end-to-end delivery, implementation, and customer support while overseeing acquisitions and integration of new products Managed multidisciplinary staff across development, QA, and support functions