Bournemouth, England, United Kingdom
I believe that the most impactful policy change happens when we combine high-quality data with the voices of those with lived experience. I am an award-winning public affairs specialist, researcher, and caseworker with eight years of experience navigating the intersection of human rights and legislative power. What I bring: 🤝 Frontline Roots: Years of experience supporting refugees and asylum seekers to navigate complex immigration, housing and welfare systems and access justice. 📈 Research & Analysis: Experienced in delivering large-scale surveys at pace within the Office for National Statistics (ONS), I can deliver data insights that provide the empirical foundation and authority to drive change. 📢 Parliamentary Influence: By leading a grassroots campaign for better housing standards, I’ve developed expertise in the legislative process and can help organisations communicate effectively to influence policymakers. ⚙️Project Management & Training: I've built projects from the ground up, managed stakeholder relationships and delivered interactive training to partners. I know how to turn a vision into a functioning operation. 🏆 Parliamentary Caseworker of the Year 2025 🎖️ Civil Service Award Winner (ONS Ukraine Visa-Holders Survey) Ultimately, my career is driven by a goal to see a more compassionate system for asylum seekers and refugees: one that provides them with the dignity, safety, and welcome in the UK that they deserve.
Providing casework leadership and impactful policy research: ● Manage complex and sensitive cases, ensuring timely resolutions and high-quality advocacy. ● Analyse case trends to identify systemic issues and provide strategic recommendations to inform policy discussions ● Initiated a campaign to improve private renting standards, organising and chairing a roundtable, engaging local landlords and council representatives, and running a public survey to gather evidence.
Established the office’s caseworker infrastructure from the ground up, designing all internal triage processes and policy frameworks while building a network of key local stakeholders and referral partnerships. Parliamentary Caseworker of the Year 2025 ⭐
Conducting in-depth surveys, data analysis and disseminating findings in verbal and written formats: ● Worked on a survey of Ukrainian visa-holders in the UK, collaborating with colleagues from other government departments, identifying trends in experiences and fostering evidence-driven policy making. ● Presented findings to colleagues and contributed to writing reports, winning several awards for high-quality yet rapid delivery of work.
Spearheaded service design and delivered complex advice: ● Played a pivotal role in establishing the Hospital Discharge Project, providing complex casework to hospital patients experiencing homelessness & immigration difficulties. ● Provided high-quality, compassionate casework to clients, including written and verbal communication throughout to advocate for their rights, and effective case management using CRM software.
● Advocacy for resettled refugee families & vulnerable migrants. ● Provided direct casework to Syrian and Afghan refugee families. ● Assisted with access to essential services including housing, education and healthcare. ● Navigated complex bureaucratic processes and advocated effectively on behalf of vulnerable individuals. ● Also worked collaboratively to deliver an innovative ‘Alternatives to Detention’ (AtD) project in collaboration with the Home Office. ● Contributed to project evaluation and worked to identify patterns in casework. ● Meetings with local MP to promote work and rights of service users.
Advising clients who had recently received refugee status on accessing private rented housing, making homelessness applications with local authorities, claiming benefits and challenging negative benefit decisions.
Administrative work & assessing the needs of destitute asylum seekers and refused asylum seekers.