Tim Fick

Tech Enthusiast, Cloud solution advocate and avid collaborator to ensure I’m part of the Next Big Thing in the Telephony and Digital Contact Centre environments.

City of Johannesburg, Gauteng, South Africa

About

Experienced Technology Manager with a demonstrated history of working in the telecommunications industry. Strong support professional skilled in Business Process, Analytical Skills, Operations Management, Coaching, and Session Initiation Protocol (SIP).

Experience

MultiChoice Group (35 yrs 6 mos)
- Senior Manager: Systems and Technology
  Sep 2019 - Present · 6 yrs 10 mos
- Care Systems Manager - Africa
  Aug 2019 - Sep 2019 · 2 mos
- Head Of Care - Africa - Stand In Position
  Apr 2019 - Jul 2019 · 4 mos
Contact Centre Technologies Manager at MulticChoice
Jun 1991 - Oct 2018 · 27 yrs 5 mos