Tim Fakili

About

All-round customer service, experienced in B2C, B2B and B2G, regardless of industry

Experience

• Abteilungsleiter Verkehrssicherung at Debuschewitz Verkehrstechnik
  Sep 2021 - Present · 4 yrs 10 mos

  Durchführung von Verkehrssicherung von der Planung über das Genehmigungsverfahren bis hin zur Einrichtung und Wartung inklusive: - Zeichnung und verkehrsrechtlicher Anordnung - Vermietung von Absperrmaterial - Vorübergehende Markierung - Herstellung und Verkauf von Festbeschilderung - Schutzplankeninstallation und Reparatur - Begleitung von Sonder- und Schwertransporten

• Teamleiter Servicekoordination at JENOPTIK Robot GmbH
  May 2018 - Aug 2021 · 3 yrs 4 mos

  - Technical manager of the Service Coordination Global Repair Center and Training team - Deputy Head of Global Repair Center - Complaint processing and troubleshooting - SAP key user R3 and S4HANA - Internal auditor and collaborator in the creation of service concepts

• [on] line laminating and technology center GmbH & Co. KG (8 yrs 8 mos)
  • Customer Service and Sales Manager
    Jan 2016 - Apr 2018 · 2 yrs 4 mos

    - Head of the internal sales team with the areas of order processing, logistics, customer and supplier support, purchasing, work preparation, production planning, preparatory bookkeeping and accounting - Personal support of key accounts - Administrator for the Sage merchandise management system - Trainer for commercial trainees

  • Sales and Customer Service
    Sep 2009 - Dec 2015 · 6 yrs 4 mos

    - Customer, distributors and supplier support - Sales and order processing - Responsible for logistics team and processes - Purchasing