Wellington, New Zealand
I'm a highly enthusiastic, driven, determined IT Technican with raising my skill level and skill variety all the time. One of my overall objectives during this career is to increase my position in the IT field as I increase my sklll level and to eventually manage a large company or begin a new smaller IT company myself.
Requested for Role after previous Support of Steel and Tube Holdings Ltd. - Provide Sole Level 2 Desktop and Server Support (Unless otherwise unavailable) - Advise Level 1 Service Desk Analysts with any queries and escalations. - Assist with all projects being conducted by Dimension Data Professional Services (Projects) Team - Work with Service Delivery Manager to provide otherwise unknown internal knowledge of the client and the way the operate IT to ensure we are providing best level service. - Process Documentation - Work closely with Internal IT Manager and other members of staff to ensure client relationship remains stable and content. - Currently progressing my Knowledge with Windows 7 (Attempting MCTS Windows 7) I aspire to progress my career further with Dimension Data NZ. Whether this remain in the technological area or I progress in to Service Delivery, regardless I hope to gain a lot of personal growth whilst working with this company.