Belgium
Dynamic and strategic professional with a Master’s degree in Public Policy and experience in government relations, advocacy, and international partnerships. Skilled in high-level stakeholder engagement, cross-functional collaboration, and global project management. Adept at driving initiatives in fast-paced, evolving environments with a strong commitment to achieving organizational goals. Proven ability to navigate complex political landscapes, develop compelling narratives, and foster relationships with key government and corporate stakeholders. Relevant Coursework: • Introduction to Statistical Analysis (STAT 2120) • A Survey of Calculus I (Math 1210) • Principles of Foreign Policy Assessment (LPPS 7300) • Lead in U.S. Foreign Policy (LPPS 6715) • Applied Policy Project I (LPPP 7700) • Applied Policy Project II (LPPP 7750) • Innovating for Defense (LPPP 7559) • Politics of Public Policy (LPPP 6350) • Policy Analysis (LPPP 6250) • Foundational Skills Workshop (LPPP 6001) • Education and Conflict (LPPP 5559) • NGO Leadership and Public Policy (LPPP 5350) • Psychology for Leadership (LPPL 7410) • Values-Based Leadership (LPPL 7025) • Leadership in the Public Arena (LPPL 6050) • Research Methods and Data Analysis I (LPPA 7160) • Research Methods and Data Analysis II (LPPA 7110) • Economics of Public Policy I (LPPA 6100) • Economics of Public Policy II (LPPA 7110)
• Welcomed and assisted international guests, ensuring a personalized and seamless luxury hospitality experience. • Managed front desk operations, including check-in/out, reservations, and guest inquiries. • Provided concierge services, such as arranging private transfers, fine dining, excursions, and bespoke experiences tailored to guest needs. • Handled VIP clientele with discretion and professionalism, maintaining the highest service standards. • Collaborated with housekeeping, F&B, and management teams to ensure smooth daily operations. • Resolved guest concerns promptly, enhancing satisfaction and loyalty.
• Delivered personalized service to ensure an exceptional guest journey from arrival to departure. • Anticipated and responded to guest needs, providing tailored recommendations and solutions. • Coordinated with cross-functional teams to guarantee seamless service and operational excellence. • Handled guest feedback and resolved issues with professionalism, enhancing satisfaction and loyalty. • Supported VIP and high-profile clientele with discretion, creating bespoke experiences aligned with luxury standards.
Developed social media content and recruiting materials with the Director of Multimedia & Content. Assisted filming and creating of the “Meg on the Mic” monthly video series that increased social media engagement for Women's Basketball by 50%. Created photography and videography for the Women’s Basketball Team web page.