Tianyi Zhai

Sales Account Manager at Genscript

Greater Melbourne Area

About

Experience

  • Sales Account Manager at GenScript
    Dec 2025 - Present · 7 mos

  • National Sales Manager at Sino Biological, Inc.
    Sep 2024 - Dec 2025 · 1 yr 4 mos

  • Operations Manager at The Woman skin clinic
    Jul 2023 - May 2024 · 11 mos

    • Managed the upkeep and maintenance of biomedical equipment at the skin clinic, including performing repairs on devices such as Alma Harmony XL Pro, Venus Viva™ MD, and HydraFacial, resulting in a 20% reduction in equipment downtime and ensuring uninterrupted delivery of skin treatments; • Procured skin treatment necessities, optimizing clinic resources and reducing procurement costs by 15%. Developed and implemented resource integration plans, resulting in a 25% increase in operational efficiency and enhancements in clinic performance metrics; • Conducted over 10 comprehensive educational sessions on Dynamic Pulse Light (DPL) and Near-Infrared (NIR) treatments of Alma Laser, resulting in a 30% increase in staff proficiency and a notable improvement in client satisfaction scores;

  • Research Assistant at university of wollongong
    Apr 2020 - Apr 2021 · 1 yr 1 mo

    • Spearheaded creation of a wearable device by conducting comprehensive evaluations of nickel-magnetorheological elastomers; • Led fabrication and assembly of multiple functional wearable prototypes, integrating diverse sensors, microcontrollers, and components, resulting in a 25% reduction in development time and a 15% increase in prototype reliability; • Collaborated with software developers to optimize data acquisition and processing algorithms, enabling real-time monitoring and analysis of wearable device data with a 20% improvement in accuracy and efficiency; • Conducted extensive user testing with over 50 participants, gathering feedback directly contributed to iterative design improvements, enhancing user experience and usability by 35%;