Thuy Nguyen

Sr. Product Marketing Manager | X-Microsoft | Cybersecurity, AI, Machine Learning

Seattle, Washington, United States

About

Experience

  • Product Marketing, Sr. Manager at CrowdStrike
    Feb 2023 - Present · 3 yrs 5 mos

  • Microsoft (Full-time · 3 yrs 8 mos)
    • Sr. Product Marketing Manager & Interim Lead | Azure AI & Machine Learning
      Jul 2021 - Feb 2023 · 1 yr 8 mos

      ▪ Deliver differentiated messaging, positioning, & executive guidance for Responsible AI tooling; translate complex concepts into actionable understanding, enabling 450+ customers to put principles into practice ▪ Manage team of 4 junior marketers during leadership change, driving Azure ML all-up product vision, roadmap, & GTM while aligning with engineering and sales to grow revenue & achieve annual target ▪ Collaborate cross-functionally with teams + leaders in Responsible AI Engineering, Product, Sales, Research, Governing Council, and Legal to define product vision, strategy, and roadmap, and GTM execution ▪ Land 5 capabilities in 2 years alongside team of 5; drive development and implementation of transparency capabilities, error distribution analysis, model decision-making features, & other AI responsibility solutions ▪ Establish thought leadership by pitching company’s vision and product capabilities to press, securing top AI ranking and publishing 3 articles with major news outlets (VentureBeat, TechCrunch, and Business Insider) ▪ Spearhead stand-alone Responsible AI event to launch co-developed asset with BCG; partner across complex orgs and with Chief of AI at BCG, achieving 10K attendants and 450 new enterprise customer accounts ▪ Devise omni-channel integrated marketing global engagement program (EU, LATAM, Australia, & Middle East); cover full customer lifecycle (prospect to post-sales) and grow sales pipeline by 450K new leads in 1 year

    • Product Marketing Manager | Azure AI & Machine Learning
      Jul 2020 - Jun 2021 · 1 yr

      • Developed product strategy and co-marketing plans with partners in open source and deep learning community including Meta/PyTorch, Nvidia, Intel, and Hugging Face • Built positive presence of Microsoft to PyTorch users by landing new product capabilities, showing up prominently on PyTorch channels, and facilitating CVPs appearance at flagship conferences • Launched support program for PyTorch Enterprise users, bringing enterprise customers into sales pipeline

    • Rotational Program Manager | Cloud & AI
      Jul 2019 - Jun 2020 · 1 yr

      ▪ Integrated Marketing Program Lead for Azure AI: Recommended improvements to global engagement program on content selection and nurture email campaigns; led cross-functional operations team of 5+ ▪ PMM for Azure ML: Developed competitive analysis and brand positioning for Responsible AI proliferation ▪ Business Planner for Dynamics 365 Sales: Built and proposed business case for recommendation that reserved Sales Insights offering for enterprise customers only to preserve value prop differentiations

  • MBA Candidate, Class of 2019 at University of Michigan - Stephen M. Ross School of Business
    Aug 2017 - Aug 2019 · 2 yrs 1 mo

    • Awarded: Forte Foundation Fellow • Won: Schoolwide Microsoft Innovation Challenge, proposed strategy to increase customer conversion rate by 10% and revenue by $62MM; represented Ross at national round • Selected: Co-President of West Coast Forum, Vice President of Public Speaking Club • Club Member: Marketing, Technology, Data Insights & Analytics

  • Product Marketing Manager MBA Intern - Office 365 Consumer at Microsoft
    Jun 2018 - Aug 2018 · 3 mos

    • Designed 2 marketing email campaigns to increase customer engagement by segmenting customers through usage and creating relevant messaging, increased open rate by 125% • Developed strategy to win back lost customers by understanding reasons for leaving and tailoring relevant communications, resulted in 1-year lifecycle outreach plan

  • Product Marketing | Consumer Research at Verizon
    Mar 2018 - May 2018 · 3 mos

    • Advised on ideal customer segments with highest adoption rate of new video streaming service by interviewing 50+ customers, developing personas, & analyzing competitors; delivered executable GTM strategy