Bothell, Washington, United States
I am a detail-oriented, energetic, focused, and hardworking individual who has a passion for working with people. Being a problem solver and self-motivator allows me to complete many tasks and resolve problems without assistance. I have the ability to work with many different types of personalities and can generate positive results in challenging situations
-Manage delinquent accounts for the billing department -Assist patients in understanding their bills and fees -Prepare and send delinquent accounts to collection -Write appeals letter to insurance companies for payment -Increased yearly revenue by ~$55,000
-Manage daily office functions (patient check-in, scheduling, faxes, mail, filing, ordering supplies, inventory, deposits, etc.) -Assist Physician and Nurse Practitioners with common medical procedures; Physician trained to perform EKG, ABI, pulmonary function tests, and eye exams on patients -Work with pharmacists, nursing homes, home health agencies, visiting nurse services, FAA, IME Company, QTC, and pharmaceutical representatives in coordinating patient care -Assist billing department (accounts payable/receivable, file liens, and send delinquent accounts to collection) -Obtain prior authorization referrals from multiple health insurance companies -Organize and maintain medicine sample room; created sample policy for pharmaceutical representatives -Manage weekend call schedule for multiple Physicians -Interview and train employees HIGHLIGHTS -Developed collection policy that resulted in 20% increase in revenue. -Implemented new office procedures to increase daily staff efficiency. -Continuously recognized for my ability to multi-task, my attention to details, my organization, and professionalism.
-Created bid proposals to obtain new clients, and managed existing accounts -Obtained 25 new clients in 2 years -Hired and trained employees to meet client needs -Managed accounts payables/receivables
Cashier Customer service Assisted pharmacist and patients with medication check out Stocking and facing products Inventory Opening/Closing duties
Tutored fellow students in Math as well as help them build confidence in themselves