Hanoi Capital Region
Salesforce Business Analyst - Receive and analyze customers' business, thereby consulting the implementation solution, optimizing the process - Collect customer requirements - Perform in-depth Analyses customer requirements - Opposite customer requirements with system features - Recommend solutions for executive queries - Communicate regularly with customers to understand consumer concerns Salesforce Administrator - Plan to config system information for users and working objects, sharing settings base on customer requirements. - Working on Salesforce system features which are match with customer requirements. - Test features on Salesforce system after building - Studying all of modules of products (Sales Cloud, Service Cloud, Marketing Cloud, Pardot…) - Studying new features of products and enrich knowledge - Getting certifications of products Project implementation: - Maintain and develop Salesforce Marketing Pardot System for Vinacapital fund management company - Building Salesforce Sale Cloud for Olam Net - Building Salesforce Sale Cloud for VNDirect Securities Joint Stock Company - Building Salesforce Sale Cloud for BSL
- Responsible for analyzing the needs of customers and partners to find out and propose solutions. - Direct monitoring of the construction of the website including: design, code, data, document - Direct contact with customers until the liquidation of the contract. - Project implementation: http://hondagiaiphong.com.vn/, http://baominhip.com/ https://safenergy.com.vn/, http://cansea.org.vn/, https://alex.com.vn/,...
QA - Maintenance & Support - Managerment all of customer accounts of company - Responsible for controlling websites of customer - Designing, improving websites, test website, website administration Achievements and skills gained: - Have skills and experience in website Test - Major knowledge about CSS, HTML. - Knowledge about browsers, operating systems (Win, Mac, iOS, Android, WM…). - Good communication skills
QA - Maintenance & Support - Managerment all of customer accounts of company - Responsible for controlling websites of customer - Designing, improving websites, test website, website administration Achievements and skills gained: - Have skills and experience in website Test - Major knowledge about CSS, HTML. - Knowledge about browsers, operating systems (Win, Mac, iOS, Android, WM…). - Good communication skills