Reston, Virginia, United States
SBA Certified 8(a) CVE Verified, Service-Disabled Veteran Owned Business (SDVOB) ; Economically Disadvantaged Woman-Owned Small Business (EDWOSB); Small Disadvantage Business (SDB); 2023 Speaker: Kilimanjaro Expedition & Personal Fitness (Virtual and In Person) 2022 SBA Success Story 2021 Best 10 CEOs by Industry Era magazine 2013 MEA's 25 Influential Women in Business; 2013 Silver Patrick Henry Patriotic Achievement (MOWW); Mentor Wounded Warrior- CPL (Ret) Fletcher, USMC U.S. Army Employer Partnership Initiative Marines For Life Employer Partnership Speaker, National Youth Leadership Specialties: * Cleared Program Management * Enterprise Network Operations * Audiovisual/ Video-Teleconference Design and Implementation * Cyber Security * Record Information Management (RIM)
SBA Certified 8(a) CVE Verified Service-Disabled Veteran Owned Business (SDVOB) Economically Disadvantage Woman-Owned Small Business (EDWOSB) SBA 8(a) Mentor-Protege Program and JV Small Disadvantaged Business (SDB), Minority 2022- SBA Success Story 2021 Best 10 CEOs of the Year by Industry Era- "Honoring Veterans in a Unique Way" 2013 MEA's 25 Influential Women in Business Silver Patrick Henry Medallion Award 2013 AFCEA Small Business Committee National Youth Leadership Motivational Speaker Service Offering: * Cleared Program Management * Unified Communication * Datacenter/ Network Operations * I.T. Value Added Reseller * Cyber Security Solutions * Outreach & DoD Special Events
Design, develop, and implement CDW-G’s first proactive service strategy for Federal and State and Local sales force. Mission is to take existing Commercial services practices and combine it with public sector’s best industry practices to produce a service strategy suitable to support public sector service contracts. Responsibilities include proposing custom services to Customers, develop partnerships with key public sectors manager and service providers, refine internal order processing to accept and perform on service orders, and overseeing program management on large service contracts.
Managed the Inside Sales and Marketing team for PRC’s flagship IDIQ contract, Super-Mini Program (SMP) valued over $3.3 billion. Responsible to provide inside sales for several high-margin Federal and Commercial computer services contracts. Responsibilities included selling over $1billion of ADP products, $127M of maintenance, technical and professional services, and negotiating vendor relations. Designed and implemented strategic and tactical sales plans, negotiated with strategic vendors, key clients, and senior management. Led several Quality Teams and interfaced with high-level government officials.
Developed, implemented, and managed a start-up Inside Sales Department for two large Department of Defense contracts valued at $1.2 billion. Managed team of inside sales representatives and was responsible for all facets of the sales cycle from marketing to collections.
Responsible for managing an international computer customer support department in support of Desktop II. Provided hardware and software technical assistance to government end-users. Established policies and procedures to maximize customer satisfaction. Integral in planning and implementing Total Quality Corrective Action Committee. Managed team of technical service consultants.