Greater Tampa Bay Area
I have extensive experience in leadership and professional development spanning multiple decades. My expertise lies primarily in information security, risk management, and audit disciplines within the cloud computing industry. I am well-versed in artificial intelligence (AI) platforms, which are transforming how organizations navigate the complex landscape of GRC. I have earned various cloud certifications and I am consistently acquiring new skills and working towards advanced accreditations in cybersecurity, data protection, and other compliance-focused areas. I joined ShipHero as their first Director of DevOps in 2021. In this role, I was responsible for building and managing a global cloud infrastructure team and enhancing ShipHero's security and risk profile. In 2022, I moved to the newly created position of Head of Compliance. In this role, I lead initiatives to develop and maintain our high-performing risk and compliance initiatives while implementing process improvements across all business lines. Our CEO has prioritized the need for GRC (governance, risk management, and compliance) as ShipHero's products have advanced and excelled. Consequently, the company has passed multiple SOC 2 Type 2 audits and earned highly coveted attestations from the AICPA. This has helped support ShipHero's business objectives and facilitate its continued global growth.
As the Head of Compliance at ShipHero, I oversee the security and risk management of the company's cloud-based platform and services. ShipHero is a leading provider of e-commerce fulfillment solutions that help online retailers optimize their operations and customer satisfaction. With over 25 years of progressive experience in IT project management, cloud technology, DevOps, and operations, I hold PMP and AWS certifications, making me well-equipped to lead compliance efforts at ShipHero.
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Global Service Assurance Led a diverse team of onshore and offshore associates. Through Digital Transformation, Cloud and Agile Integration & Training Provided Oversight and Direction – Managing teams of engineers, developers and support staff for Global support services, negotiating vendor contracts and service SLA’s. Responsible for - Stakeholder, Oversight Project Management, Resource Tracking, Financial Planning, Forecasting, Management of Iterative, Agile & Cloud Projects. Facilitated transitioning towards Agile Project Delivery methodology to Global Teams in Service Support. Created cross-functional training program, requirements and led cloud training for Amazon Web Services training and certification programs to support Nielsen’s Engineering team’s migration to the Cloud. Conducted Gap Analysis of legacy software applications to identify gaps and create a roadmap to move development teams into CI/CD processes: automate source code control, development, testing and deployment /migration to cloud systems on AWS. Coordinated Training and Onboarding of teams – architecting the SDLC from SVN to GIT based Code Deployment - Testing and Automation tools: Ansible Tower, Jenkins, Bamboo and other Infrastructure Tools Cloud Formation, Terraform for cloud deployment (infrastructure as code service on AWS). Managed Implementation of Jira suite of tools to support agile development and CI/CD processes. Represented Nielsen at Cyber Security / Cloud Security Conferences and Seminars by AWS and Florida Center for Cyber Security. Coordinate integration of security and monitoring tools with internal IT security and auditing department. Supporting Continuous Compliance Continuous Security CC/CS DevSecOps model.
Information Technology - AWS Cloud Consultant. Professional services firm specializing in SMB market segments providing contract PM services Contract SW Development / Project Management / DevOps -Scrum Master & Product Owner /Technical Training / IT Services, Audits, Compliance and Integration, Customer Support/Maintenance and Management services. Recommend/Deploy Cloud solutions based on AWS best practices for security and high availability. Coordinate/Facilitate development of Policies: Management, Governance, Security, Costs Optimization, and overall administration of client’s processes. Design, Develop and Lead projects, including training plans to quickly familiarize teams with AWS cloud Well-Architected framework and the associated five pillars, providing the foundation for managing systems migrating to the cloud. Provide leadership and support for design, procure, program and service - of OTS technology and cloud systems/operations (Public/Private) Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). Software development services and support. Translate customer requirements - into fully functional systems with design and operations using both standard practices and operations research methodologies. Research select network components, cloud-based products, negotiate and procure - suitable to customer's operating environment. Prioritize and coordinate internal and vendor operations and review of SLA’s.