Tom Smith

Strategic Commercial & Category Leader | 15+ Yrs at HP Inc. | IT Services & B2B Strategy | Driving P&L Management, Cross-Functional Leadership & Measurable Market Growth

Winkfield Row, England, United Kingdom

About

Strategic Commercial and Category Leader with 15+ years of experience driving IT Services and B2B strategy at HP Inc. Expert in cross-functional leadership, P&L management, data-driven decision making, and aligning financial strategy with product execution to deliver measurable growth. Proven track record of scaling operations and optimizing commercial performance.

Experience

  • HP (17 yrs 9 mos)
    • UK&I Senior Category Manager - IT Services
      Mar 2022 - Jan 2026 · 3 yrs 11 mos

      ·       Designed and executed the UK & I Services Go-to-market (GTM) strategy in partnership with Sales, Marketing and Operations, scaling revenue from $48M to $115M over 4 years (+140%). ·       Boosted Services attach rate from 5% to 11% through cross-functional GTM initiatives, sustaining consistent annual growth. ·       Spearheaded a 4-year financial turnaround for UK&I Services, driving $52M in margin growth through targeted sales acceleration and strict P&L optimization. ·       Orchestrated the UK & I launch of HP’s AI predictive warranties, scaling the program to achieve a 23% conversion rate, surpassing the global average by 12%. ·       Exceeded Commercial Channel Sales quotas by 112%+ consecutively in FY24/25 by designing targeted incentive programs (rebates, SPIFFs, and promotions) that drove $24M in incremental revenue. ·       Directed a $120K marketing budget in high-growth security markets, generating $6M in revenue (x50 ROI) while capturing new market share across blue-chip and government verticals in FY24.

    • UK&I Category Manager - IT Services
      Jan 2019 - Feb 2022 · 3 yrs 2 mos

      • Increased profit margins by $4M in FY22 and captured 2% market share by developing a warranty pricing model optimizing the balance between unit profitability and volume. • Leveraged Power BI data visualization tool and Salesforce data to map customer verticals to service offerings, boosting cross-sell revenue by $9M (14%) in FY21. • Oversaw the UK & I integration and commercial launch of the Bromium Security acquisition, generating $6.4M in its first year and reaching 180% of quota via targeted training, incentives, and awareness campaigns.

    • UK&I Strategy & Planning Manager
      Mar 2015 - Feb 2019 · 4 yrs

      • Covered absent Sales Director in reporting UK & I performance and strategy to UK&I leadership surpassing quota by 8% • Drove a 22% increase in UK&I sales quota achievement by autonomously developing a Strategic Partner Quota Earnings Tool providing transparency to Partner earnings. • Restructured analytical reporting during corporate acquisitions to ensure data continuity, empowering leadership to drive 32% YoY growth.

  • Financial Analyst (Defence) at Electronic Data Systems
    May 2006 - May 2008 · 2 yrs 1 mo

  • Assistant Corporate Tax Manager CTA (CIOT) at KPMG
    May 2001 - May 2006 · 5 yrs 1 mo

  • Trainee Chartered Accountant ACA (ICAEW) at Lubbock Fine
    May 1997 - May 2001 · 4 yrs 1 mo