Zurich, Switzerland
- Responsible and accountable for the rollout, adaptation and continuous improvement of a group-wide CRM system. - Managed all sales process related changes acting as project manager and a liaison between business stakeholders and the internal support and technology teams - Designed and implemented an end-to-end sales process by introducing a group-wide Quote-to-Cash process ensuring a continuous quoting and opportunity management process. - Managing cross-functional sales related change projects, project teams and key stakeholder - Coordinated all sales process related matters in a preliminary project to introduce a new group-wide ERP system (SAP).
- Responsible for managing and monitoring the “Fit 4 Success” restructuring projects. - Developed and implemented a group-wide project monitoring and controlling tool. - Completed a working capital optimization project resulting in the release of CHF 23M tied-up capital - Evaluation and group wide rollout of a new CRM system including the migration and integration of existing CRM and ERP solutions - Responsible for the vendor due diligence and the split of ERP balance sheet items in the course of a carve-out project resulting in the sale of the “KVT Verbindungstechnik” business unit
- Responsible for various costumer projects in the field of value and risk analysis - Developed analysis tools to forecast industry trends or to automate the selection of benchmarks - Conducting financial modelling and index analysis - Created and published various topic-specific white papers and publications - Supervision of student assistants and interns
- Supported research activities and assisted in several projects in the financial services industry - Developed and introduced a retail banking knowledge database - Research of key figures for companies, industries , financial markets and economies for creating company and industry profiles