Thomas Wolters

About

Experience

• Retired / Rente at Myself
  Apr 2026 - Present · 3 mos

• NetCologne (Full-time · 15 yrs 3 mos)
  • Head of Fiber Center
    Jun 2025 - Mar 2026 · 10 mos

    - Fiber Strategy & Wholesale - Fiber Sales & Support - Fiber Network Construction (NE3 & NE4) - Fiber Services

  • Head of Operations
    2011 - Jun 2025 · 14 yrs 6 mos

    Service Delivery Network Operations Network Construction

• Business Process Director at Colt Technology Services
  2003 - 2010 · 7 yrs

  Business Process Director based in London Senior Director Operations Germany Senior Director Customer Service Europe

• Director Research & Development Quality Assurance at SchlumbergerSema Telekom GmbH
  2001 - 2003 · 2 yrs

  Test & Delivery Documentation Application / Software Development

• Managing Director Call Centres at Citibank Privatkunden AG
  1987 - 2000 · 13 yrs

  Banking Operations Call Centres Process Improvement and 10 years IT System & Application Development Project & Process Management