Seffner, Florida, United States
Thomas Westphal is an honorable decorated United States Marine Corps Vet. He has 10+ in Operations Management delivering accounting excellence in payroll, accounts payable, and accounts receivable processing. Experienced with general and specialized payroll functions supporting small to large corporations and Professional Employer Organizations (PEOs). He has partnered with executive leaders, financial experts, accounting managers, and cross-functional teams to ensure compliance of accounting, HR, and strategic business practices. He has proven his expertise by handling high-volume accounting practices in multiple industries to include healthcare, legal, and sales fields. Accomplishments: •Standardized office operations and payroll/AP functions by cultivating How-To Guides and operating procedures; improved accounting accuracy and optimized team performance • Leads a highly motivated team focused on evaluating, designing, and delivering solutions built to strengthen General operations. • Enhances the security posture of customers by providing vulnerability management, social engineering, incident response testing • Researches and compiles internal and external sources, identifying key insights and trends within payroll and financial industry. • Oversees Payroll team of responsibilities and for providing customer support for our platform and services. Expertise: Operations Management Security And Financial Operations Policies and Procedures Compliance and Audits Incident Response Project Management
• Manage payroll workload to meet operational requirements, supervise and coordinate activities of payroll staff. • Ensure payroll is processed in an accurate, compliant and timely manner and ensure all payroll information and records are maintained in accordance with statutory requirements. • Manage and develop payroll staff as needed and prepare relevant weekly meetings with reports. • Creating SOPs and training material for the payroll department. • Collecting and entering data into payroll and administrative databases and software programs. • Maintaining accurate records of payroll documentation and transactions. • Responding to payroll escalations related inquiries and resolving concerns.
• Supervised and provided work direction to the Store Team in all facets of the business. • Maintained all payroll operations according to company policies and procedures. • Collected and updated payroll information by collating, calculating and entering data. • Resolved payroll discrepancies and answered any employee payroll queries. • Provided feedback to the District Leader regarding the team’s performance. • Maintained activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks. • Ensured that store, merchandising, and customer service standards were continuously met, including merchandise presentation, signage, recovery, and cleanliness. • Consistently met or surpassed store level goals set by the company.
• Analyzed and utilized sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. • Created operational plans; prioritized, delegated and provided clear direction to Managers and Associates. • Updated associates and ensured that they were well-trained in current affairs. • Maintained quality assurance standards; oversaw safety and operational reviews while ensuring compliance with Walmart policies and procedures. • Greeted customers and handled feedback, complaints, and issues were resolved within Company guidelines to create a positive shopping experience. • Handled basic staffing issues such as shift swap requests and call-out shift coverage. • Prepared annual reviews for associates and provided helpful feedback.