Greater Toulouse Metropolitan Area
General management and technical leadership of a startup company Specialties: ►Leadership in an international fast evolving environment ►Technology expertise in fields of IP Telephony, Call Centers, and software development ►Boosting sales and Customer satisfaction; 20 years of experience selling technologies to mid, large & international accounts ►Teams transformation and redeployment to meet goals of fast growing businesses ►Development of a technically competent and loyal development team
General Manager and co-founder of software startup Webinage.
Lead technical sales in EMEA. Managing up to 200 presales systeme engineers across 27 countries.
Lead all of Western Europe Technical Sales field forces (50 system engineers and 7 managers across 15 countries), reporting into Western Europe sales VP and leadership team member. ►In-depth restructuring of French SE team which was constantly overloaded, but overstaffed: on a team of 22, 9 were released while simultaneously 5 new talents were added. As a result, the better balance in competencies solved the capacity issue, at 21% less cost ►Installed a strong training program to increase expertise; across all 50 Western Europe pre-sales engineers, individual certification moved up from 25% to 91%
Established and lead first Consulting System Engineering team in EMEA to host Avaya's top 15 presales Consultants for Europe Middle-East and Africa. Reporting directly into EMEA CTO, the team provides ultimate presales expertise across entire Avaya portfolio: IP Telephony, Unified Communications, Contact Centers, Voice Messaging, Conferencing, and Video. ►Management of 15 high-potential talents, remotely, in an international environment. No undesired attrition despite relentless offers from competition ►Intense cross functional collaboration with all other departments (sales, marketing, R&D) to recycle lessons learned in the field, and to make best use of technology differentiators ►Organized 5 years in succession the international technical conference, TechShare: 150 to 200 consultants from all Europe, 80 partners and 40 presenters
IP Telephony expert and evangelist, supporting launch of this emerging technology in France, and later across Europe, Middle-East and Africa (EMEA) following the acquisition of Lannet by telecommunication vendor Lucent Technologies. ►Company quickly established itself as a leader in Europe with about 20% of market share ►Recognized as an international expert in IP Telephony and Unified Communications with a proven impact on senior leadership, R&D, and marketing. ►Represented the company in public (public speaking up to 500 persons) and in the press
Presales system engineer covering France South at IP networking startup Lannet. Leveraged technology vendor environment to develop an international-class technical expertise in the fields of IP communications, Ethernet networks, IP routing and ATM transport. Successfully established jointly with sales exec a ‘high-touch’ indirect selling model, based on direct end-customer engagement, designed to drive vendor preference, while handling all delivery through business partners to optimize coverage and decrease cost of sales. Business grew from 400k to 5M$ with 2 persons