Tübingen, Baden-Württemberg, Germany
• Deliver a 40-hour lecture series focused on fostering awareness of safety and quality standards • Provide hands-on insights into product safety testing methods (e.g., IK, IP, Glow Wire) and risk assessment techniques like FMEA • Teach complaint management processes, ISO 9001 principles and QM tools (e.g. Ishikawa diagrams, turtle diagrams, SPC, 5W, 5S, and 8D reports) • Act as a secondary reviewer for bachelor theses, offering constructive feedback and quality assurance
• Led an 8-person team in Jungingen, while providing technical guidance to teams in Berlin and Lodz • Ensuring compliance with standards (ISO 9001, ISO 50001), complaint handling, quality assurance and CE conformity • Define and monitor quality objectives (e.g., reducing quality costs and customer complaints), reporting directly to senior management • Manage certifications (e.g., ENEC, EMC, HACCP) in close coordination with product management • Lead environmental and ESG initiatives, ensuring adherence to goals and regular reporting (e.g. reduction of scope 1-3 emissions, Ecovadis certification) • Coordinate the complaint resolution process in collaboration with sales, R&D and suppliers • Analyze data and processes to identify improvement opportunities, implementing long-term solutions with PowerAutomate and VBA to enhance quality and efficiency
• Directed and supervised safety and EMC testing, ensuring compliance with industry standards • Conducted product safety evaluations following DIN EN 60598-1 and DIN EN 60335-1 • Addressed and resolved complex customer complaints, including on-site troubleshooting for issues related to the DALI & KNX bus system • Streamlined measurement and certification processes to reduce costs, improve reliability and speed
• Established a new EMC laboratory according to ISO 17025 to gain in-house testing capabilities • Conducted EMC tests and coordinated product certification processes to meet regulatory requirements
• Developed hardware and software solutions for resolvers used in stepper motor systems