Hildesheim, Lower Saxony, Germany
"Chances through Changes" Working as an independent trainer, auditor and consultant for IT Service Management, based on more than 30 years of practical experience. Skills: Kanban IT, IT Service Management, ITIL Expert & Trainer, ISO/IEC 20000 LI/LA, ISO 27001 LI/LA, ISO 22301 LI/LA, Trainer, Project Management, PRINCE2 Practitioner, Process Management, Six Sigma, Problem Solving Methods, Expert for IT Service Continuity Management, Quality Management, Service & Process Improvement.